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March 2023 by Beverly Swihart
I would rate my experience at our local AAA office as superb! I went in with a question and it was answered immediately with other resources made available. The instructions given were easy and accurate.I returned several days later for an EZ pass and was greeted warmly and was recognized as having been there a couple of days before. Once again, I got what I needed quickly and was on my way. The staff was very helpful, courteous and knowledgeable.
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September 2022 by Kevin McKinney
I am planning a long-distance road trip and I felt it was finally my time to join AAA. When I walked in, I saw a full-service facility with very helpful team members. She helped me figure out which AAA road plan fits for me. Explained everything in good clear detail. Explained all my member benefits and roadside service possibilities. I like maps and I bought a 2022 AAA USA Road atlas which has great detail. For a possible overseas trip, she told me AAA can order Euros for me. I am very glad I joined!
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July 2022 by SweetDennyD
I am now insured with an agent of AAA, Bob Simenz, who made the transition from my former insurer a breeze. All questions answered, and best of all are the $820 annual savings on my auto policy. Thanks for the savings and the great customer service experience.
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July 2022 by Karen Thiel-Humphrey
I have had June Larick book a trip to Hawaii. We are not going until November, but she was very quick to find the kind of trip we were looking for. Actually listened to what our favorite things to do and areas to see. We are very excited to take this trip and cannot wait. Thanks June!
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July 2022 by DennyYou
I am now insured with an agent of AAA, Bob Simenz, who made the transition from my former insurer a breeze. All questions answered, and best of all are the $820 annual savings on my auto policy. Thanks for the savings and the great customer service experience.
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May 2022 by Chanda Pfeifer
The staff at this office is professional and friendly with decades of combined experience. I would trust them with any travel question or dream you have!
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February 2022 by Christy Camburn
We have always had a great response! It was horrible out last week and everything went well.Thank You
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June 2021 by Tim Phillians
As always, my visit to the AAA Marion store was a good experience. Had to wait a few minutes because of earlier customers that were being helped. I got my travel books and was on my way. The Marion representatives have always been helpful.
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May 2021 by Harold White
I have been a member for a number of years. AAA has helped my family and I on several occasions. Weather changing a flat or jumping my daughter's car, they were always quick & friendly. However, we did have reservations about continuing membership because of a vacation ruining bungle.A few years back we used AAA to book a suite oceanside on a trip to VA Beach. But when we got there they had nothing reserved. Although I had prepaid, I had to give them over $400 to get a standard room. Talk about mad! Even though we were eventually reimbursed, we no longer had cash to do planned activities. (Like the charter fishing trip) My wife never wanted anything else to do with AAA, but I still wanted the car services. You'll understand if we don't use all of your other traveling services. That's why I only give 4 stars.
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December 2020 by Tenny Doc
100% recommend Mr Chris Crypto for helping me in my Forex Trading, he have gone above and beyond to help me earn $8,500 on my little investment of $600 Thankyou Chris, I highly recommend him to you all. Contact him Directly on these
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October 2020 by M Sterling
Good service
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April 2020 by Jj Klingel
Essential healthcare worker, husband in rehab and not doing well, car at home needed towed, daughter was there for tow driver but they wouldn’t tow the car unless I left and went home. After a stressful day dealing with husbands health issues, my 12 hour day job, had to come home and call to get car towed. While everyone else is lauding the heroism of healthcare workers and the current stress they are under AAA is worried about the rules. Was preached to about a rule I’ve not had to follow in the past and it’s in the member book. Didn’t get one, got my cards, the cashed my check for my Premier package with trailer but $300;and working to save and care for people isn’t enough.Not renewing! Kissing AAA goodbye in October! Geico and Good Sam will get my money.
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February 2020 by Tim Lamb
Supposed to send me an email with temporary card number28 hours ago and still haven't
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December 2019 by Alice McCoy Johnson
Jessalynn was very helpful and answered all our questions.
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December 2019 by K Sherman
Everyone is thoroughly trained and can handle your questions with prompt answers. They research every option and find the best "deals" available. We have had no surprises on international and local trips. All areas of our travel experiences have been positive with no surprises. Great place to do business!
