Mathews Ford Marion is a family-owned and -operated Ford dealership that has been serving Central Ohio since 1949. Customers describe a first-class car-buying and -servicing experience, noting the process is easy, fast, smooth, and stress-free. The staff receives consistent praise for being fantastic, pleasant, honest, and transparent, with great communication. Reviewers highlight the team's responsiveness, noting they are not pushy and answer all questions thoroughly. The dealership is commended for matching or beating prices from other dealers without any hassle, demonstrating a genuine concern for earning a customer's business. The experience extends to the service department, which is described as top notch. Service is reliable, getting customers in and out efficiently for wait-in appointments and completing work exactly when promised for drop-offs. They are thorough, proactively addressing recall notices and completing all necessary updates and check-ups. Overall, customers have zero regrets, highly recommend the dealership for both sales and service, and find the entire team—from ownership to sales and service—to be the best.
