-
September 2023 by Google user
While in active negotiations with a Salesman from the dealership over multiple days who’s last message to me was instructing me to make an offer, which I immediately did, the vehicle was sold out from under my nose without so much as a text message or phone call. While a business is a business, there has to be some expectation of professionalism and courtesy between dealership and customer. I am extremely disappointed in the overall establishment to say the least, buyer beware.
-
September 2023 by kathy hamilton
I appreciated the entire team from Jeff Moore to Bryson, who worked very hard for me, to BJ for financing. They listened to what I was needing to purchase and guided me in the entire process. This is about the 8th vehicle my husband and I have purchased and we are always very satisfied. A special thank you to each one of them.
-
September 2023 by Kyle Kalin
While in active negotiations with a Salesman from the dealership over multiple days who’s last message to me was instructing me to make an offer, which I immediately did, the vehicle was sold out from under my nose without so much as a text message or phone call. While a business is a business, there has to be some expectation of professionalism and courtesy between dealership and customer. I am extremely disappointed in the overall establishment to say the least, buyer beware.
-
August 2023 by Duane Nicholson
Every time I walk into the service department, I've been greeted with a smile and by my name. We have had several Ford's, Chevy' pickups from other dealerships and have never had the outstanding service like what we have gotten from McDaniel Chevrolet, GMC. It's pretty clear we won't shop at any other dealership!
-
August 2023 by Dayre Carpenter
Great group & service manager Jared is awesome! This team came to the rescue while my son & I were on a road trip. While cruising down the hwy the check engine light came on. We stopped and had the car scanned and it was a repair that couldn't wait. Bummer! It is a part that only takes 10-15 mins to replace but none on hand. Initially, we thought we were going to have to wait a couple days for the part to come in. They offered us a loaner car covered by the GM powertrain warranty. Then, when ready to switch our stuff to the loaner car, they were able to locate the part we needed!! Jared quickly let us know & took our car to get the quick part swap out. Thanks to the tech who did the repair & Jared for helping us above and beyond what most would do. Thanks for saving our road trip!
-
August 2023 by Nikki Parnin
Just purchased a 2023 Camaro. Rico was great and the finance team was wonderful! The closing was seamless with BJ! She was awesome too! Rico walked us through all the features and was so patient! Great experience!
-
August 2023 by Scott P
Jody and BJ were so helpfull with the purchase of my Dream Car... I had a long distance purchase and everything went great...I can not express my gratitude enough.Excellent dealership that takes care of their customers. I would highly recommend to anyone.
-
May 2023 by BHARAT PARASHAR
It was the best experience I ever had. We communicated with emails. Initially Jodie helped me and kept me informed about the vehicle arrival at the dealership. Once the vehicle arrived, Tyler provided all the information in a timely manner. He went above and beyond to make sure that the vehicle is sold as per my preferences.Enrique worked with me when I went to dealership to get the vehicle. Since everything was agreed upon, it took a lot less time to get the vehicle.This is definitely a no push dealership. I recommend to give them a try if you are in the market for a vehicle.
-
April 2023 by Dennis Dickerson
I bought a used car from this store and I’m glad I did! The service was great! I dealt with Jody, so ask for him but everyone was very open and nice! I love my car!
-
April 2023 by Jim Castle
Its never fun to have to take any car into anyplace for repairs, but one thing that makes this experience more tolerable is the fact that anytime I show up here they always call me by my name and remember things about me. They are always friendly and very attentive to my concerns. They keep me updated on the progress of my repairs. I really don't even give it another thought as far as to should I take my car somewhere else for repairs. I'm very happy with the service that I get here and the honesty.
-
April 2023 by Michelle Large
At one point in the past we were ready to throw in the towel with McDaniel GM Superstore due to the service we were getting. But I will tell you that all changed with Steve & Jared. They've always gone above and beyond for us and it was no different this time. Jared went out of his way to ensure we were very well taken care of and I can't even put into words how valued that makes me feel as a customer! These men are wonderful examples of humans and employees - they are why we keep coming back.
-
April 2023 by Pete Hoey
Went to dealership today with high hopes of purchasing the exact truck I had been searching for. When I sat down with the salesman all he asked was how much I wanted my payment at and what I had to trade in. When I requested an out the door price and total amount of vehicle was he told me he could not give me those numbers unless I filled out a credit app. I the asked what the price would be if I paid cash he then states he can’t sell me truck unless I finance for at least 6 months. Do not recommend and should turn into bbb
-
April 2023 by Matthew Wilson
I have bought 6 vehicles from McDaniel Chevrolet. Every time Rob Knight and his staff have been amazing. Never felt pressure into buying and they have always been sincere. They seem to have the the customers best interest in mind. If you are looking to buy a car I will always recommend McDaniel Chevrolet or McDaniel Toyota.
-
February 2023 by Deborah Sanderson
Each time I have been to McDaniel's in Marion for service on my vehicle they have treated me with kindness and respect. Jared Redmon was my service advisor on this last experience and he was very helpful with all my questions and getting me in quickly. The wait time is not bad and they have comfortable and clean accommodations for your wait time. All the staff in the service department are wonderful. Thank you
-
February 2023 by Robert Tansy
We have been buying vehicles over the past 50 years and I cannot remember a better experience than we had with your team. Brett Payne has been so awesome with every aspect of a salesman and friend that we or anyone could ever expect. Especially his friendship, for not ever knowing him before this experience it was amazing how wonderful and helpful he was. Him contacting us when your dealership had the allocation come available for our dream car and helping with the entire process so quickly is beyond words of appreciation can explain.THANK YOU Brett and your entire team to make this possible!!Bob & Nancy Tansy