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February 2024 by Paige Slusher
The staff here are very kind and will answer any questions you may have. The store is clean, and the aquatic center is kept better than most other pet stores. There is an on-site groomer and a dog trainer who works out of this store as well.
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February 2024 by Anna stossel
Only got a dog toy, but there is a wide selection of items.
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February 2024 by Quentin
got what i need all the time
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February 2024 by David Straw
Was unclean
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February 2024 by Hayden Campbell
Its cruel the conditions they keep these animals in. I understand that its supposed to be temporary and that they are selling them but it shouldnt be allowed. I got some really good plants for my aquarium from there but all the fish I purchased died which I should have guessed since they had tons of dead fish in there own tanks.
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February 2024 by sunny cloud
I take my dog for grooming she looks great and she is happy here!
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January 2024 by Brooke Stansbery
Nice, friendly place. Employees are helpful. Checking out could go smoother. There was one cashier who had a line and every transaction requires your name, phone number, and other personal info that takes awhile to be entered. I understand for large purchases incase of return, but i bought a $7 toy for my cat that id never return and didn't want to tell my life story for a quick purchase! If that step was optional it might keep the line shorter. Just a suggestion!
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January 2024 by Caren Hamilton
I have a large dog which I've taken there before. Today when I took her in for grooming appointment I was told that they have concerns about my dog. One was they don't have crate large enough for her and secondly that she would have bowel movement when she was there. We were told before that they didn't have crate large enough and they would just get her done and we would have to pick her up right away. We have no issue with that but today we were told that we be charged extra because of her size. It is not only this but how her tone came across. The feeling we got was like they have issue and just done want her there due to size. Maybe it is just this person but she has made it to where i dont feel comfortable bringing my dog there. I can say I will never return to this store again.
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December 2023 by Susan Cooper
My daughter went in to buy toys for our pets for Christmas. She went up to the register and the cashier decided to change her trash before helping her. She stood there and waited. She bought $60 worth of toys for our pets. I sent my petco card with her to use, the cashier rang her out and my daughter stood there waiting for the cashier to put the purchases in a bag. The cashier said " I think you can carry them, just wad them up". Talk about HORRIBLE customer service. It's absolute stupidity that people spend tons of money in there and can't get a bag to carry out their purchases. And the stupidity gets even worse when you don't even offer the customer the option to buy a bag if you've decided to start charging for them. I usually go there to get food for our dog and whatever other pet needs, but I think I am going to start going elsewhere.
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December 2023 by Angelina e
This is a great location. The staff is friendly and go above and beyond to be helpful. The groomers seem to be good with the dogs. I have enjoyed bringing my dog here. However the grooming salon no longer answers the phone. The only time I have been able to reach someone is when I called the store itself and left a message for them. I have called 3 times this week. I am unable to book online because my dog is older and was sick so we had to cancel an appointment. Once you do that, you are no longer able to use the online booking service. Unfortunately I now have to take my girl all the way to Findlay for an appointment in a place where we have never met the groomers.
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October 2023 by R
It was my puppy Iras first grooming appt ever. She did amazing and the groomer was the best.. 100% A++++
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October 2023 by Sally McCormick
I’ve taken previously owned large dogs to PETCO and they were treated very well. My currently owned large dog has apparently had some kind of very bad experience before I got her. She’s extremely well behaved in all other aspects
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October 2023 by Rhonda Wilson
It was my puppy Iras first grooming appt ever. She did amazing and the groomer was the best.. 100% A++++
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August 2023 by Cinda Kelley
The girls were great very friendly and my dog enjoyed them. Her cut was also great
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July 2023 by Amanda Briggs
Bags are no longer complimentary with purchase, which is fine, but I was never offered to purchase one for 10¢ before my transaction was finalized. I was only informed after I had paid & was just standing there with an arm full of things & a puppy. I don’t mind paying for the bag, but it should be offered before paying so that it can actually be bought.