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March 2024 by April McCann
Just stopped by on February 24, 2024 on Saturday at 12:20. They were closed. Need to update hours on the website!!
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February 2024 by Kristi
Extremely helpful. Went above and beyond to get my package redelivered the same day that I missed it
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December 2023 by Kim Mascari
This is the 4th package I've received here that doesn't belong here took one back yesterday and if you call all you get is recording that will not let you speak to anyone
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December 2023 by Jennifer Morgan
They had received a package for me that had an incomplete address. They were quick to call me and make sure I got it.
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December 2023 by Barb Stanley
Driver did not deliver meds said cause of animals. Haha we have NO animals. I think he was lazy
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October 2023 by mark kelley
Not sure what others think, or know. But they're only open from 3pm to 6pm. But were nice enough to help me out at noon. Thank you USPS.
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October 2023 by chris Schiller
In and out in under 5 minutes.... just be aware of office hours
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October 2023 by David M
For the 3rd time in as many months, a package that was supposed to be delivered to me was delivered to the wrong address. Then upon trying to call UPS it all sends you to the same 1800# that has an automated system that refuses to connect you to a live agent.I'm done using UPS. The drivers are so lazy that they drop the package off at some random house then leave because they wanna go home so bad. Often times it's items that can't be replaced. This is UNACCEPTABLE..Also why is there not a direct phone number for this specific location!?!?!?!?!?!
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August 2023 by Amy Williams
Online store hours state Saturday 10-1 (which was just updated by the company 6 weeks ago as it states online) but I was there at 10:15 and absolutely nobody there and doors are locked and sign outside says closed Saturday and Sunday. So then I just drop it off in the drop box box at Center and Main (on Saturday) where it says driver has not picked up yet and here it is Monday and absolutely no tracking update for this package at all. This is a return item and the company was already contacted it was dropped off and on its way back but no update for the return.I tried your response by messaging you on FB and got NO RESPONSE after it says it was gonna connect me to an agent. After 10 minutes I gave up on waiting.
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August 2023 by Bradley
The driver accidentally delivered our packages to another house. It was $3500 worth of items. So as you could imagine, we were freaking out. But, when we went in they were incredibly helpful. They contacted the driver, he tracked down the packages and by the time we got back home they were waiting for us on our front porch. Great interaction. Very professional.
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April 2023 by WhiteKnightCutlass
Weird hours, 3 to 6, and location is a bit out of the way, but friendly people, fast service, no problem what so ever
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March 2023 by Michael Haught
Staff have always been very helpful when I've needed them there.
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January 2023 by Laura Fleming
My husband visits UPS counter regularly and loves the counter person Robin. She is very professional and polite!!! I don’t know how you trained her but train more people like her!!!
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December 2022 by John & Stephanie Herrington
I like to give credit where credit is due. The most recent was Dec 2, 2022 around 830 am at the Customer Service Center on Likens Rd in Marion, Ohio. A blonde haired lady (Amy?) was delightfully pleasant. She was super kind and was a prologue on how the day ended. Keep up the good work and great attitudes UPS!
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October 2022 by Jeff Slider
Don't appreciate having to pay $8.00 for storing an item that was already paid to ship. We weren't available to sign for the package so it returned to this warehouse. We then had to drive 27 miles to payto pick it up.
