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June 2025 by Deanna Sall
Been going there for years love this place always kind everone there
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May 2025 by Jay Hercules
Outstandingly terrible service. They have lied to me to cover mistakes. Always out of what scripts I need. Fill scripts incorrectly and then treat you like you’re the jerk for being frustrated. A real example of how sucking can be an art form!
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May 2025 by jay graham
Employee standing in doorway with door open, puffing on a darned cigarette. Could smell the cigarette smoke inside the store. HOW DISGUSTING!!!
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April 2025 by Mel Oosterhous
The woman at the register was very helpful.
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December 2024 by nitajay7
Wonderful staff! Helpful and kind. Kendra is very knowledgeable and courteous. Thank you :)
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November 2024 by Aubs Delong
Love how they don’t have their lunch hours posted anywhere but some tiny itty-bitty sign in some corner
Not to mention them going to lunch way earlier than what it says
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October 2024 by Marianne Stanley
My husband and I were visiting our grandson at college in Wheeling. We traveled from Chicago and my husband realized his insulin bottle was empty and he could not fill his pump. We called the doctor in Chicago at 9pm to have a RX sent to CVS for pickup first thing the next morning and they had it ready at 9am when they opened.
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July 2024 by Kevin Schmidt
Yes, it was a wonderful experience at CVS at that location
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April 2024 by Jason Husvar
Horrible place, just like every other CVS. Don't care about you at all, denied my prescription just cause they wanted to. I can't stand cvs, or cvs/Caremark. Worst pharmacy and pharmacy insurance ever thought up!
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February 2024 by Zach Varner (realgoatface1786)
Waited way too long, management needs to fire some people. Rude costumer service
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November 2023 by Greg Whitacre
Seems like when Brent's working, everything runs smooth and in a timely manner!I'll never get how, before this new insurance forces me to go here, my old pharmacy even when busy would have prescriptions done in 30 minutes.CVS: we got it at this morning, it'll be ready by 5p.mLol not a big deal, just can be frustrating....
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November 2023 by Tilt Dogg
Don't bother coming to this store if you want advice or help finding anything. I asked three different people for styptic pencils or powder... I got three different answers sending me on a scavenger hunt through the store. Nobody was willing to actually help me find a basic first aid item, despite my specific asking for assistance. Sad thing is, my dog was at home with a fairly significant cut and really needed the styptic powder.It took me so long that my wife eventually texted me and told me she managed to get it stopped with pressure and flour.Won't bother returning to this store. Customer service here is about as bad as Comcast. Thanks for nothing, CVS.
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November 2023 by Eric Jones
7 people working in pharmacy, 1 register open. 8 people lined up down isle.
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November 2023 by Brent Rph
Best Pharmacy in the Valley.Everyone very kind and caring!!
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October 2023 by J Johnston
I moved all of my prescriptions here yesterday because a drug that I needed was on back order for nearly a week at my old pharmacy. So I called here and was told that it was in stock. I received a notification today that I couldn't get it for another month. That's not hard to figure out, my old pharmacy must have ordered it and so it was coming up as unavailable until it was due again. I called to speak to someone. After several minutes of answering system Hell, a woman answered and I attempted to explain my dilemma to her and see if we could figure out what to do about it. When she seemed unwilling to help, I said, without raising my voice, "is this whole system designed to drive me crazy so I'll have to go on antidepressants?" Her reply was "You don't need to be rude", and then she hung up on me. I called back and after several minutes of answering system Hell, after which I spent an inordinately long time in hold, I asked the same woman for the pharmacist. I attempted to explain to him that, though I never raised my voice, never used profanity, and only exhibited mild frustration, I was hung up on, but he was obviously not interested. He began telling me how he had to deal with problems at several different store. He also didn't seem to believe that I had called the day before and was told that my medicine was in stock. At no time did anyone on either call apologize. What a sad state of affairs but I've experienced it too often. Customers are no longer valued. Nobody wants to go out of their way to do anything to help anyone. And if you express the slightest bit of frustration, you're looked upon with disdain. I'll take my business elsewhere but sadly, this seems like an industry wide problem.
