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November 2023 by Jeremy Bomkamp
My car was stranded in Lowes parking lot overnight. Called them and within 2 hours had a tow truck ready and by the time I got back to the car they pretty much were just waiting for me to start the car. Time estimate I gave them for me being there was dead on so he was just ready. On top of it just had a very pleasant man work with my extremely limited car knowledge and was in and out somewhere between 5-10 minutes. If I'm in the area again with a bad incident like that I'd be surprised if I didn't call them again.Service: Car towing
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October 2023 by Dark Wing Tupups
Do not do business with this place. They are a predator towing company. They took a car from a accident scene with out the owners consent. They also changed more than double the rate to release the car. Company's like this should have legal action taken against them.Service: Car towing
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September 2023 by Terrie Sauer
Very reasonable car repairs. Honest & hard working technicians.
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September 2023 by Sarah T.
I adore Barnes. I will always recommend someone come here. They fit me in if it's an emergency, explains things, and doesn't charge extra fees or for unnecessary services. Dale is wonderful and has helped us a lot over the years.
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August 2023 by Steve Mechler
Dale is a true professional. They never oversell the customer and they are honest with the cost of repairs and the value left on your car. We have lived here 22 years and Barnes has repaired and towed us. If you fear the dealership or worry about your child on the side of the road, call Barnes. Fast, Fair and Complete Service Professionals. Thank again guys!
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July 2023 by Rebekah Adkins
I have utilized Barnes for towing and mechanic services for years. Cannot thank them enough for their quality work and honesty. As someone who doesn’t know much about cars, I can count on Dale and the team to give me transparent and reliable suggestions without being condescending. Appreciate you, Barnes!
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June 2023 by Denver Dennison
The best mechanic/tow shop i have ever dealt with. Keep up the great work Dale.
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May 2023 by Jeffrey Dutina
Honest, Hard-working, and a Fair Price. Nothing but good things to say..
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April 2023 by Cqordaro Hunt
If you are looking for an honest auto mechanic go here! I asked Dale if I should get new brakes and he could’ve taken advantage and said yes but he recommended a cleaning and oil instead. Great folks here.
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February 2023 by Brian Alfrey
Nice on the phone. Just couldn’t resolve my simple problem
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October 2022 by Sarah Patrick
My car had been stolen and it was taken here. Clearly, I was already hurt and upset with all things considered when picking it up and the man who I dealt with there acted as if my car being there and me being there was messing up his day and putting him out. I get it, it's a car shop and these guys don't strive for the best customer service. Their lot is extremely small and when I went to pay them I had to wait until that evening for another person to drive with me there to get it home (because I can't drive two cars at once). He told me to park it a couple blocks away at another business which could have gotten it towed again. His attitude towards me the whole time was just cold, not very empathetic and dry. They may be a great shop to work on cars, I wouldn't know because he refused to look the car over and do a tune up/oil change on. Maybe he was just having a bad day but I was too and I didn't treat him in the same manner.
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October 2022 by Bry X
The tow service was very fast, very professional. They took my truck to the shop and repaired it very quickly with very affordable prices and honesty. Even though my English is bad haha they were friendly. Without a doubt my first option if I have a car problem.
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October 2022 by Jeff Rodenbeck
Guys were very friendly and helped us out when my son's car had issues. Highly recommended for anyone needing help in the Mason area.
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September 2022 by Nick S.
my car is an older foreign sports car. It is almost impossible to find parts for it at this point. In the past several years I have taken the car to Barnes twice for repair. He has had the parts on hand and repaired the car rapidly. His prices are better than most of his competition. The repairs have been completed ahead of time and have always been well done. He is an honest and responsible company. I did not hesitate calling him when I needed the new repairs. I HIGHLY RECOMMEND THIS COMPANY!!
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August 2022 by Amanda Muller
Our engine overheated on our drive home to Dayton from the Cincinnati airport, leaving is stranded on the highway shoulder near Mason. We called AAA and we’re told it would be 3+ hours for a tow (the heat index was 104 degrees). We couldn’t wait it out. We quickly google searched for a local towing company and Barnes was there 20 minutes after we called. They got our car to a service shop just south of Dayton and saved the day. They were very professional and their price was very reasonable considering. Highly recommend them to anyone needing assistance!
