Burlington
Clothing Stores,
Department StoresHours:
9600 Mason Montgomery Rd, Mason OH 45040 Hours
About Burlington
Burlington is a store known for its great prices and good selection of clothes, including holiday apparel, winter coats, and name-brand items like handbags, boots, and shoes. It offers a variety of other products such as socks, discounted cookware, gloves, blankets, home décor, and random items at low prices. Customers often find cute and decently priced items. However, the store frequently has issues with customer service and staffing. Lines are usually very long with only one cashier, and service is often slow. The fitting rooms are sometimes closed, making it hard to try on clothes. Some employees have been noted to have a bad attitude, providing service that is not good and sometimes getting snippy with customers. A significant and repeated problem is a bad smell in the store, described like a dead animal or dried fish, particularly near the purses. While this was corrected on one visit, it has been a notable issue. Customers also advise against eating the snacks or food sold there.
Most Recent Reviews
December 2025
I love this store they have everything!! Way bigger more to choose from than Eastgate
August 2025
Saedee should get a raise! She was so helpful! Please praise her! Thanks!
August 2025
The most organized branch of Burlington. This location is the tidiest and cleanest, and I felt there was something new here for Campbell. I found new ties, both branded and affordable.
More Comments(67)
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