DICK'S Sporting Goods in Mason is a popular destination for sports, exercise, outdoor, and officially licensed equipment. The store offers a wide selection of products, including footwear, workout clothes, sports gear, camping equipment, bikes, kayaks, and exercise equipment from top brands. Customers appreciate the variety and the availability of the lowest prices online with options for in-store pickup. The staff at the store are generally helpful and knowledgeable. Several reviews highlight positive experiences with employees who assist in choosing the right equipment, such as baseball bats and golf clubs, and provide friendly service. One employee, in particular, received high praise for being quick, courteous, and genuinely caring about customer needs. However, some customers have expressed frustration with the customer service. On certain occasions, staff members are seen standing and chatting among themselves without offering assistance, which leads to negative opinions about their attentiveness. Despite these issues, individual employees like Daniel are recognized for their professionalism and helpfulness. Overall, DICK'S Sporting Goods in Mason is valued for its extensive product selection and helpful staff, though service consistency can vary. Customers are willing to return for the variety and knowledgeable assistance they receive.
A young gentleman named Nick helped me find a gaiter. He dropped everything for me and was very quick. Good workers are hard to come by and he is definitely one of them. Thank you
April 2024
Great selection and fair pricing. Customer service was awesome in the shoe dept.
December 2023
The store looks ready for Christmas shopping. All decked out and ready for the Holidays.
