DICK'S Sporting Goods in Mason is a popular destination for sports, exercise, outdoor, and officially licensed equipment. The store offers a wide selection of products, including footwear, workout clothes, sports gear, camping equipment, bikes, kayaks, and exercise equipment from top brands. Customers appreciate the variety and the availability of the lowest prices online with options for in-store pickup. The staff at the store are generally helpful and knowledgeable. Several reviews highlight positive experiences with employees who assist in choosing the right equipment, such as baseball bats and golf clubs, and provide friendly service. One employee, in particular, received high praise for being quick, courteous, and genuinely caring about customer needs. However, some customers have expressed frustration with the customer service. On certain occasions, staff members are seen standing and chatting among themselves without offering assistance, which leads to negative opinions about their attentiveness. Despite these issues, individual employees like Daniel are recognized for their professionalism and helpfulness. Overall, DICK'S Sporting Goods in Mason is valued for its extensive product selection and helpful staff, though service consistency can vary. Customers are willing to return for the variety and knowledgeable assistance they receive.
Staff was busy but all were extremely helpful and nice to get shoes from the back or answer questions.
February 2026
I stopped in yesterday to price and size some lacrosse equipment for my daughter who is a 1st time player. I am clueless in this topic and the employee- Brian went above and beyond to educate me and help select the best equipment without breaking the bank. Truly appreciate you!!
June 2025
We casually stopped in and found they were having an amazing sale on kayaks. A young man named Oscar put a hold on 2 for us while we went to get our truck. Upon re-arrival he quickly had them out to the truck and loaded while we paid. Oscar is an excellent sales associate.
