ePremium Insurance Agency, LLC provides insurance solutions for the multifamily and single-family rental housing industries across 49 states. They offer renter's insurance plans designed to address risks faced by renters, property managers, landlords, and owners. Customers appreciate the straightforward sign-up process, which can be completed easily online or over the phone, and often receive prompt, friendly support from their in-house team of licensed customer service representatives and account managers. Many reviews highlight the company's competence and kindness in handling policy changes, such as adjusting coverage dates or canceling policies to meet tenants’ needs. Customers also value the affordability of their renter's insurance, with some noting the coverage is sufficient, although others feel it may be overpriced relative to the benefits, especially in luxury apartments where only part of the coverage directly benefits the renter. Overall, ePremium is recognized for its excellent customer service, especially in assisting new renters with their policies, making the insurance process smoother and more understandable.
Absolutely ridiculous company who denies coverage from actual accredited insurance companies. It all feels like a scam because they reject your current insurance and try to sell you their 3rd rate policy so I guess it is a scam. I'd give zero stars if I could. DO NOT RECOMMEND.
August 2026
Beware!!! I filed for a claim and 20 days later the Adjuster refuse to call back or email back !! Filing a lawsuit against them !!!
June 2026
Fraud will keep charge even after you canceld the contract m9nths before. Very unhappy
