ePremium Insurance Agency, LLC provides insurance solutions for the multifamily and single-family rental housing industries across 49 states. They offer renter's insurance plans designed to address risks faced by renters, property managers, landlords, and owners. Customers appreciate the straightforward sign-up process, which can be completed easily online or over the phone, and often receive prompt, friendly support from their in-house team of licensed customer service representatives and account managers. Many reviews highlight the company's competence and kindness in handling policy changes, such as adjusting coverage dates or canceling policies to meet tenants’ needs. Customers also value the affordability of their renter's insurance, with some noting the coverage is sufficient, although others feel it may be overpriced relative to the benefits, especially in luxury apartments where only part of the coverage directly benefits the renter. Overall, ePremium is recognized for its excellent customer service, especially in assisting new renters with their policies, making the insurance process smoother and more understandable.
They don’t want your money. The web application process doesn’t work. Non-searchable drop to find your property. If it was sorted it would work, but it’s not. I’m going elsewhere.
January 2024
Had an issue but they resolved it quickly. Would recommend.
December 2023
Over priced... I use them for my luxury apartment condos in Houston... $100.000 coverage but only 30.000 goes to me. The rest is for damage to the property I inhabit...
