-
January 2024 by Jose Lamadrid
Good game selection new and used (Xbox & switch). There is nice selection of game, anime etc merch a good price and a few clearance stuff. The person that helped me knew what I was looking for and was able to help answer my questions. Helped me find the games I was looking for and supported a couple of good ones. Definitely will continue to shop at the Mason location. Would recommend 100%
-
January 2024 by Nicholas Miller
Very great customer service
-
July 2023 by Luke H.
I went here to sell some stuff I didn't need and the employees there were inpatient and they seemed very uninviting.
-
May 2023 by Daniel Townsend
This GameStop location was great. I went in early afternoon and the staff was very kind. I preordered an upcoming video game and the associate was knowledgeable and personable. The store was clean and their displays were well stocked. They had plenty of used and new games as well as gaming and anime merch.
-
September 2022 by Baylee Saunders
One of my favorite Game Stops to go to! Manager is always friendly and a great location. Some of the employees could do better with their customer service because some act like you are bothering them when asking for help or asking questions about games.
-
August 2022 by Josem Lloyd
Was just on the phone with an amazing worker asking about fallout new Vegas he was super polite very kind would recommend this place
-
August 2022 by Courtney Minges
Drove all the way there because online it said they were open. They were closed in the middle of the day. Disappointing.
-
July 2022 by damian preston
Arrived at store 20 minutes before closing and doors already locked. I understand 5 or even 10 minutes. But 20?
-
July 2022 by Jason Webe
Guy working helped me everything I need and at a great deal
-
April 2022 by Taylor Konkus
THEY FIXED THEIR MISTAKEI bought the Deluxe Edition of Lego Star Wars for Xbox Series X online. I received my package the following week, but they sent me the PS5 version by mistake. I brought the game in for exchange, but the deluxe edition for Xbox was completely sold out nation wide. Long story short, after speaking with their district manager, they were able to let me swap the PS5 game for the Xbox standard disc and I got to keep the bonus contents of the deluxe edition. This was not a typical return for them, but they new it was the best solution to fix their mistake. I am glad my local store is staffed with honorable people.
-
April 2022 by Ken
Waited two years for pre order purchase.
-
January 2022 by Matthew Hoban
The gentleman at GameStop are always very helpful in finding what I'm looking for. Even if it's at a different GameStop.
-
August 2021 by A Setser
Rude employees won’t do trade-ins because “there’s a rattling sound in the system’
-
July 2021 by Kassie Gort
Went here for a few things for my daughter's Nintendo switch, they had everything we needed. The manager was helpful in explaining their rewards program.
-
April 2021 by J grizzzly
This is by far the best gamestop I have ever had the pleasure of doing business with. The manager there is a great guy and provides top notch service.
