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December 2023 by Kristofer Moore
Had a really fun time trying on suit shirts and ties with Thomas who was filling in there from I think the Deerfield location. He is not only professional, knowledgeable and obviously knows his stuff but he made the boring task of trying to find dress clothes absolutely fun! He helped me try things on while juggling other customers needs and always letting me know that he wasn’t forgetting about me. I felt terrible because I am such a skinny runt that there was a limited amount of exact fits for me but Thomas kept on working with what he had and matched out shirts and ties and came up with some great combinations even helping me do some “photo ops” so I could text over the pics to the wife for approval. In the end I decided to check what Jos A. Bank has online in my size to get more selection hopefully and I apologized to James for wasting his time and not making a purchase and he didn’t get upset but just expressed that at least now I know the sizes I need to look for. He is a great asset to their company! Definitely want to go back when I need more clothes for church!
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August 2023 by Julieanne Nardi
So helpful in guiding us to choose a suit.
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July 2023 by Steve Coaston Jr
They fitted me with a good looking custom suit
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May 2023 by Anne Schuster -Mann
Fast and easy place to buy a suit! No upsale pressure and lots of selection.
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April 2023 by Colleen R
Dalton at the Deerfield location couldn’t have been more courteous and helpful to my son and I. I would definitely recommend this store for their customer service!
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February 2023 by Allen Grey
Great place to get not only suits off the rack but custom suits also.
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December 2022 by Stuart Thaman
Great selection, friendly staff, and no one ever cares that I walk in off the street looking like trash. $5 shorts in the winter—cannot beat that!
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November 2022 by Russell Benz
Horrible customer service. I'm a long time customer. Today I stopped into the Deerfield Township location looking for 4 new suits and planning on spending about $2k today. Walked into the store around 1pm. At least 3 employees working and no other customers in the store at the time. No one greeted me. I spent about 10 - 15 minutes in the store waiting for assistance. No one asked me if I needed help while I was in the store. Ended up walking out, and no one tried to stop me to see what I needed. I've been a wealth advisor for over 20 years and make a very nice living. I will not go back to Joseph A Bank. No excuses why they decided to ignore me today! Very disappointed!
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June 2022 by Corliss H.
I did some online shopping for a dress shirt, thank goodness this store still exists. I had a hard time finding traditional mens dress clothes. We needed new dress shirts for a wedding. Quality of the shirt was great and the guy was friendly and helpful when I went to the store to return the ones that didn't fit my son. I eyed a number of nice things for hubby too so I'll be back when he needs some new stuff.
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April 2022 by john colegrove
Incredibly disheveled, messy, disorganized store inside. Boxes wrappers hangers opened and everywhere. Piled three and four feet high back in the dressing room areas. During 15 minute visit to store clerks were making no effort to clean up the messy store with no other customers.
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April 2022 by Kyle J.
Great customer service! Rob was knowledgeable and patient. Store was busy and he gave each customer his full attention.
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March 2022 by Connie B.
Walked in Wednesday evening. Only one person working and he was working with a young man sizing him for a Tux for prom and the guy said he would be with us in a minute so we looked around the store. During this time another man came in and he waited on him right after he was done with the boy ordering the tux. We were standing right there when he did this. So we left and we are now heading to Folchi's to buy a tux. Shame on your customer service
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October 2021 by Dominique Bession
Excellent and fast service!
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June 2021 by Rider X23
Super helpful and friendly I am getting a suit for a wedding and they took the time to help me I didn't even feel rushed I'm super grateful
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May 2021 by Beth Luneack
Came in today to buy a suit for my son and Garrett was extremely helpful and knowledgeable!
