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February 2024 by Cole Griffin
I recently had a very disappointing experience at your facility. Despite signing in online and arriving promptly for my appointment, I was called in 20 minutes after the scheduled time. Upon arrival, the receptionist demanded paperwork, and when I explained that I had organized the test myself and would be paying via insurance or out of pocket, she abruptly refused to proceed without the paperwork. Her demeanor was rude and aggressive, which left me feeling disrespected and frustrated. I have used your services in the past, but after this encounter, I am hesitant to do so again. I hope that by bringing this to your attention, you can take steps to ensure that others do not encounter similar treatment in the future.
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January 2024 by amy york
Just couldn’t give zero stars so 1 will have to do! Extremely rude, unprofessional and discriminatory service . My son in law went in for a pre employment drug screen. He gave the sample and the nasty employee returned and sneered to him that his sample wasn’t the proper temperature. Then proceeded to tell him he had to sit there and wait to give another sample “even if it took 3 hours” and if he walked out he failed. He was filthy , having come straight from work and I’m sure that’s where the judgement came from . He’s a former marine and has had many many drug screens. The temp could not have been off. It was a ploy to get a fresh specimen. Which he gave , and was clean!! Nasty hateful employees here as per previous reviews
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January 2024 by Nasma Jarabah
My technician was amazing and so patient! I came in with a lot of anxiety and she was so patient and explained everything nicely to me. Thank you so much for a great experience!
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December 2023 by Amanda Ramos Mello Bruschi
Awful costumer service. The nurse yelled at me because my lab order was from an out of the country doctor and didn’t have a fax number.
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July 2023 by Blerdgirljedi Maria
My process was extremely unprofessional. Today I was tested I sat for about 30 minutes as other people who were not black women were tested oddly enough none of them were asked if they had a child with them however when I went back I was immediately grilled about if I had a kid with me instead of hi welcome. Her justification was “someone” else did this earlier in the day. Racist practices like these are rude and ridiculous. It could have been such a simple process. Even when she learned of her mistake the worker did not apologize for making a very racist generalization.
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July 2023 by Jenna Simpson
I needed a drug test and prepaid and everything. I went at 11:32 on Saturday (they close at 12). They told me that they can’t do drug screens after 11:30 on Saturday and that it said so online. No where online does it say they stop doing drug screens at 11:30 on Saturday. I need a drug test by next Monday and work during their business hours, so today was the only time I could come and now I’ll have to miss work to get it done next week. Don’t recommend this location.
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May 2023 by Mike Raulston
Please let your staff know that calling customers as honey is demeaning and unprofessional.
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May 2023 by Rob Roy
I have been to this Labcorp many times and have always had a good experience. I have gotten in and out quickly even if I didn't have an appointment. The staff is always friendly and helpful. Most recently Kayla was so helpful to my wife and I and went above and beyond to assist us. She is always so nice and friendly. She made our day!
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May 2023 by Try 445
I missed a drug screen for a new job because one the workers clocked out 30 minutes early.(I was told this)
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December 2022 by Heather Floyd
I was nervous coming here based on the reviews. Since I am visually impaired and cannot drive, this was my only option. I had to come twice and both times everyone was amazingly friendly. I wasn’t advised to fast so I didn’t and on my first trip Cynthia was so kind about it. Today Kayla was the best! She talked to me the whole time and it was over so quick. I wanted to make sure to leave a review because if I could drive I would have probably gone to another location and missed out on such a positive experience!
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December 2022 by Jayanthi Valathappan
They never pick up the phone and it's hard to check any details prior to and post testing. Even though you leave a message, it's never returned. Very frustrating! They didn't end up testing all that was mentioned in the order form sent by my PCP. So much rework and waste of time!
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December 2022 by Willie Whitty
Women working the front desk was the rudest lady I’ve ever encountered. She basically chased me out the door bc i had my infant son with me. Prior to arriving i was not aware i could not have him with me - instead of explaining this she shouted about federal regulations , pointed to some picture framed sign on the wall and literally came out from behind the desk and walked me out the door. Never ever again will i go here
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September 2022 by Lindy Rivera
Went today for routine insurance bloodwork. Did the mobile check in from the car, after a few min walked up to the door and there was a closed sign on the door. Tried calling and no answer although there were people inside. Would have been nice to get a phone call or anything that they were closed even though we had appointments scheduled. We will choose a new location with better reviews. Waste of time and babysitter.
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July 2022 by Jake Lanier
Went on A Tuesday around noon, not busy at all. Very fast, less than 20 minutes in and out. Staff was super friendly and helpful! Pleasantly surprised, nothing like the reviews I read before I went.
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March 2022 by Shawn L
Had a quick mid morning routine draw, Kathy is professional and AWESOME!! Her efficiency and demeanor are greatly appreciated!!