-
March 2024 by aliyah koch
Tiaera did an AMAZING job on my massage! This was my first massage with massage envy. I was running behind and gave them a call to see if they could still squeeze me in. All of the staff were so accommodating and friendly!! Tiaera was very kind and used the perfect amount of pressure! My back had been bothering me for a while which is why i finally gave in and booked an appointment. I could not feel any pain in my back after leaving whatsoever! I ended up joining their membership program and cannot wait to go back! I highly recommend their services and booking with Tiaera!
-
February 2024 by Eric Dixon
Ask for Bruce! Bruce is amazing at what he does. He’s knowledgeable, easy to talk to and makes you feel right at home. When I come back, I’ll be booking with Bruce. Thanks bro! You made my day!
-
January 2024 by Monica Llerena
Perfect 60 minute massage with Diane, superb doesn't even describe the quality... perhaps nothing will other than BEST MASSAGE EVER! Great location, friendly staff and can't wait to go again when I come back to Ohio! Thank you ✨️??
-
October 2023 by Amanda K
Bruce!!! Hands down best massages ever. He takes the time to understand your needs and targets those first. He is considerate and constantly checking in to adjust as needed. He is the only one I am going to from now on!
-
October 2023 by Holly Gilliam
I’m half tempted not to use his name because I need him available for bookings… but DANGGGG Bruce changed my life. I went in for a massage and left feeling like a new woman. He isolated my tight muscles and worked them until they gave up! I slept better than I have in a long time. He was knowledgeable, professional, funny and I cannot wait to go back!
-
September 2023 by Kim Long
I booked a 90 minute massage. I was only in the room for 80 minutes and that included consultation and undressing time; actual massage was more like 70 minutes. When I asked about it while paying, I was told that is the way they do it. After speaking to the manager, it is not how they do it. She offered to address it with her staff and offered me another massage at the intro rate. Nice really good customer service at all to offer me another massage at full price when I didn't get the service I already paid for.
-
September 2023 by Kristi Mendenhall
BRUCE CHANGED ME LIFE. I'm beyond grateful for the massage I recieved yesterday. Bruce is knowledgeable, professional, and worked on the targeted areas with a blended approach of stretching and deep tissue. I slept well for the first time in a month and would recommend him to anyone needing to get to a root cause issue and love deep tissue massages. This ain't your everyday massage. Thank you Bruce!!!
-
May 2023 by Charles Smith
Really unhappy with their subscription package. Definitely a trap, avoid at all costs!Wife signed up for subscription prior to Covid. During 2020-2021, opportunities were obviously limited. Then, my wife came down with long Covid and was on continuous oxygen for 9 months. Now, we have way more paid for than she can use, but she is stuck due to the RIDICULOUS policy that if you stop paying, you lose all prepaid dollars. What a scam! And, to top it off, if she wants to share with her spouse, there is a fee! What an actual joke. It is a scam with no way out. I will never recommend a business with such poor business practices. You should be embarrassed at how you take advantage of people.
-
May 2023 by S Lewis
Worst place ever!! I have been a loyal customer for 7 years. Horrible management. Do not do it! Go to hand and stone or prime iv. Anything is better than this place. You will never get what you paid for.
-
January 2023 by Andrew Nilson
Massage Envy is like the Chipotle of the massage world. I have visited them in multiple cities and your experience can be pretty predictable and good. This location is great and their therapist are professional. They also had a board celebrating their employees for how many massages they had performed which is a nice touch. Ask for Diane, she is friendly and powerful delivering a deep massage and has 20+ years experience. She has to be booked about a month out or call and ask to be put on her cancellation wait-list. Enjoy
-
January 2023 by stephen peele
Super professional team with great skills. A pleasure to go there. Frank is the best, always hits the mark. Britney is awesome as well,, every person there does an amazing (and unique) job!!
-
January 2023 by Janet Lundy
Erika was fantastic! My back hurt from sitting on the floor, wrapping presents all day, and I left pain free! Thank you, Erika!
-
December 2022 by Jesse Collins
Kaitlin was absolutely amazing. She did my first ever facial and took her time explaining everything to me. She also made me feel so good about creating a skin goal and seeing a way to achieve that. Going back in two weeks if that tells you anything!!
-
December 2022 by jhenifer monasterio
I have my membership and i love it ! I always go to mason location to get a customized facial with Sneha p. and she is the best, she always explain to me what products she is using and what facial is best for my skin.My skin looks so much better !
-
December 2022 by Daniel Aguirre
90 min sessions are actually 80 or less since they “accommodate you 10 mins for undressing”, and apparently for the “therapist’s” tardiness. Then even after you’ve completed the checking in part, filling out the areas of concern, and even mention to the “therapist” the areas of discomfort and pain, and how you’d like that area specifically focused on, they go ahead and spent most of the 75 mins or so on everything but that one area. So 70-75 mins out of the advertised 90 min session, pain and knots and discomfort levels the same as when I went in! Still got charged for them 90 mins though.
