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January 2024 by Charles Black
I had three plumbing issues in my house. I needed a toilet installed a sink installed and a pressure relief valve installed. They installed the pressure relief valve and that was good and then they went upstairs and installed the toilet but when they installed the sink there was a faulty hot water valve that needed to be replaced, they did not mention it to me so I had to hire another plumber to fix this problem. This was a very small bathroom, so the sink and the toilet both being installed. There was not enough room to walk past to get to the bathtub. This was my fault ordering, a large sink for a small bathroom, but the plumber did not notify me that it was too large and recommend a smaller sink. Instead, he installed it anyway so now I have to pay for a plumber to reinstall a smaller sink. They also did not turn the water on to make sure everything was operating properly, so now I have to hire a plumber to make sure everything is running top-notch from the kitchen to the bathroom and the water heater… to me being on a low budget. This was a hefty price tag at around $1800.
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December 2023 by Kimberly Rhoades
They came out for FREE estimate. Decided to run a diagnostic and then said "Oh yeah there will be a $99 diagnostic charge today" AFTER! This is terrible customer service as we were explicitly told that the tech would do NOTHING BEFORE telling us a price and getting our permission. They also were unable to correctly diagnose the issue and proceeded to write up an estimate based on something that couldn't possibly be involved. A part that is only around $50, then told us it would be a $750 job to fix the part that wasn't broken. We decided to not have the work done. It all seemed very off and super pushy.
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December 2023 by Tondalayo Oakley
Plumb Tite is an amazing company. Their technicians are friendly, knowledgeable, professional, and very thorough. They keep searching until they identify the problem and tell you exactly what needs to be done to fix it. Their prices are very reasonable too. Even the supervisor will come out if you ask for him. I will definitely have Plumb Tite back in the future. In fact, Plumb Tite will be my plumbers from here on out. A truly amazing company.Services: Toilet repair
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November 2023 by Gina Ley
Although the concerning noise had resolved by the time Eric arrived, he did help to troubleshoot what could have been the cause and to discuss next steps in the event the noise returned in the future. There was no charge and I was satisfied with the guidance I was provided.
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October 2023 by Julie Wiebusch
John and Tiny arrived as scheduled, were very personable and knowledgeable. They very quickly cleared a drain line we had spent a couple of weeks trying to deal with on our own. I would highly recommend PlumbTite.Service: Drain cleaning
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October 2023 by Russell Ingram
John and Shawn (sp?) were great; they got done very quickly with my toilet installs, did a great job, addressed all my concerns, and cleaned up after themselves. I would recommend this company, especially those two plumbers.Service: Toilet installation
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September 2023 by Deloris Abhraham
I really appreciate the kindness and patience that plumb tite employees (Tim) has. He explained everything in a way that I could understand. I didn't have the kind of money the other company was asking so I call plumb Tite I couldn't find the correct size but with the help of Tim I was able to find the right size and at a decent price.
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August 2023 by Deloris Abraham
I love the way Tim explained everything. Very perfesnal. We didn't get the Job done because of my budget. I will reschedule for Tim to come back out to complete the project. Thank you Tim and Plumb Tite Plumbing.
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August 2023 by Susan Bettinger
I have a new gas stove and hooked up the gas. Feeling apprehensive, I called Plumb Tite and Dustin came over and checked out my lines. They were fine. I told him about how I'd like to move the line and he made a suggestion that was PERFECT for what I wanted. I didn't even know it was possible to do what he suggested. This is what happens when you have a Plumber LISTEN to your goals and makes it happen better than you anticipated. This is the 2nd time I've used Plumb Tite and, once again, a great experience. Dustin ... you get a 5+++++ from me. I seriously appreciate your expertise and knowledge. I have a new gas stove that I feel comfortable using! Thank you!
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July 2023 by Dongli Ye
Shain is a wonderful technician very knowledgeable very patient answer all my questions
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July 2023 by Tha Boss
Well the plumber pulled up, estimated me spending thousands of dollars(expected) on a $150-200 dollar job, then didnt even do any work when he discovered mold in an unrelated area to the problem. Very bad experience l. Wouldn't recommend company unless you like being rejected and over charged. If I could give zero stars I would.
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July 2023 by Christy Hobson
Shane was very knowledgable and explained what needed to be done. Great work!Service: Toilet installation
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June 2023 by Sophia Christine
This place is amazing. I am a renter and have had issues with my apartment complex’s maintenance. I submitted a request on Angi’s List for AC work and was contacted immediately by Plumb Tite in a text. It was great because they gave me some information and the number to call and didn’t hound me. I called the number and someone immediately answered, was very friendly/helpful, and scheduled an appointment for me the next morning.Today, Shane C came out to service my AC and did an amazing job. He was professional, informative, very friendly, and extremely helpful. He worked quickly and was very respectful of me and my apartment. On top of all that, he gave me a discount due to my situation and being a renter. He was wonderful and my experience with both Shane and this company were an absolute dream.Thank you Shane and Plumb Tite for saving me from this summer heat and making a very frustrating situation a lot easier to manage. 10/5 stars.
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June 2023 by Joshua Richardson (Jrich)
Amazing quality and professionalism. Very knowledgeable and confident. And was able to explain the details both technically and in a short and to the point manner. Excellent
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May 2023 by Misty Kegley
We had our whole house water lines and drain lines completely redone. Tim was awesome. He was very knowledgeable and explained everything so we understood. This company is hands down the BEST!
