Public Storage in Mason offers a convenient and hassle-free storage solution. Reserving a unit is free and commitment-free, with the option to use their online eRental service to skip the counter and access your storage unit directly. The staff, including Amy, Robbie, Robert, and Tiffany, are described as kind, helpful, and knowledgeable, providing personalized attention and answering any questions. The video/automated sign-up process is noted as unusual but pleasant and easy to use. Customers have had positive experiences with the staff and the overall service, emphasizing the welcoming atmosphere and the ability to manage their storage needs with minimal stress.
Deborah was the best !!! Customer service is dead these days but not here !! She will take the best care of you!
September 2025
I came in the office yesterday and had some questions. Hydie was great with customer service
September 2025
Amy was very professional and knowledgeable. She was able to answer all my questions and provide all the information I needed. I highly recommend this public storage for any storage needs!
