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March 2024 by Brianna Bosquez
This place has been HORRIBLE. Set up a reservation online, get to the property to find that I could not complete the move in, so we went to the kiosk which was helpful enough to get us a gate code to get into the property but failed to tell me what the unit number was and we couldn't pull it up on my account for some,still, unknown reason. We go to the unit and cannot access it because the unit has not been set up for online rentals like advertised. So after walking the entire climate controlled section and being told to accept a credit, take someone else's space, or go to another property we were forced to go to a different location which was additional miles on the Uhaul and an additional charge for the overnight charge. This company ripped us off by advertising a special, hiding an admin fee, and then screwed up so bad that it messed up my entire moving plan. Someone will be hearing about this ASAP.#YOUSUCK
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March 2024 by Amber Adams
Clean, safe facility.
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March 2024 by Brittany Clark
Very friendly employees, very clean and well taken care of propert.
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December 2023 by Karen Marley
We’ve had three units at Public Storage for a few years. We recently combined everything into on unit. However, that one 10 x 10 unit was costing $240.00 per month. Needless to say, we’ve removed our things from this storage company. When I called to discuss the increase, I didn’t achieve anything. But, after informing them we have left, then I get offers of a discount. Not great customer, should have had that offer at the time of the phone call. Would not advise doing business with a company who increases the rent twice a year.
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October 2023 by Don Millhouse
Phoned looking for outside storage for an RV. It was a very pleasant experience. No pressure and easy.
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August 2023 by Kevin Mobley
Heidi was very helpful and assisted me on both my new storage units. Very helpful with my transfer into my newest unit at the Bethany Public Storage location. Heidi assisted me with excellent knowledge on all my questions and needs that I had. Very appreciative all that she has done ...she got me into both units that have great access to. Thanks big-time for all her help ....
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August 2023 by dianne eichhorn
Poorly maintained. Dirty. Office personnel spread thin. Mike's made frequently. Payment applied to thel wrong site then accused of late payment. At one point three sites applied to me when I only had one.
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August 2023 by Greg Marion
First impression was that the unit was hard to find as it was in a building without my unit marked. The entrance is confusing as the keypad is only accessible on one side which is on the opposite side when you pull in. Once I got the app working I think it’ll be ok but we shall see. The unit was ready and waiting for me and the sign up was pleasant with the person on the other end very friendly. I’ll go with 3 stars but I think it’ll be ok as I use it.
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July 2023 by Amy B.
Not permitted to be on property past closing time. It took one hour to find the unit because they do not offer a site map. Not enough equipment to assist in loading unit.
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July 2023 by Timothy Maly
Amy was very helpful and assisting with my unit and answering any questions I had
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March 2023 by J J
Amy and heidi were great, rental process was super easy.
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February 2023 by carlos torrentes
I came in a few weeks ago and Cortney answered all the questions I had about prices and different sized units. Highly recommend.
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December 2022 by Kris Hill
We booked a storage unit for my father-in-law and after booking a decent rate online and moving all of his stuff into it they raised his rent by $70. This place will use low rates to get you hooked and then charge more than their posted prices once you have your stuff there...beware!
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December 2022 by Jala Powell
Amy had great customer service and explained the process easy!
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October 2022 by William
I use units there on a daily basis....tiffini is great..i deal with her most times I ever have a situation and the problem gets quickly resolved. The other people are nice also.
