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February 2024 by Melissa Church
I started using Rix Automotive a few years ago because I read a great review in a Mason neighborhood magazine. What a great decision! My husband and I now take both cars, a Toyota and an Infinity for all services. Rick is excellent, fair, communicates well, and his entire team is prompt. You can easily schedule an appointment online, drop your key and pick up at your convenience with the outdoor lockbox. The lobby is a comfortable place to work with a fast wireless connection and close to both I-71 and Liberty Way.
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February 2024 by Missy Carpenter
Wouldn’t take our vehicles anywhere else!
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February 2024 by daniel rose
Overall great experience and the communication back and forth while vehicle was being repaired was top notch. Would highly recommend
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February 2024 by Dave Razzano
Great serviceProfessional follow upThey keep in constant communication
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February 2024 by Sameer Rao
I went to RIX for a passenger window repair. At the same time, I mentioned about some oil leaks that I had observed. Next day Rick called ma and said that motor had to be replaced on the passenger side window. I gave the go ahead. But when I looked at the detailed inspection report that he had sent me, I felt that the repair cost would not be worth it and called Rick to stop the order on that part. Even though he had aired ordered, he said he will take of it and did not charge a penny for all the things he did. He is trustworthy and I would definitely recommend him for automotive repairs. He is great to work with!
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January 2024 by John Varghese
As a first time customer, I can write that I am very impressed with the professionalism and high level of integrity that Rick and his team has demonstrated. Their straight-forward and knowledgeable approach is why I'll be using them for all my future auto maintenance. Highly recommend them!
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January 2024 by Bryan Skoog
This was my first visit to RIX Automotive. The experience was personal and professional. I look forward to using RIX for future automotive help!
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January 2024 by Joe Dobyns
One of the best shops in the Midwest. Quality work. Will be taking my wives 4runner and my Tacoma here from now on.
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December 2023 by Rob Hoeting
I've been using Rix Auto for about a year now. I can't say enough good things about this place. Prices are very reasonable.Last summer I took my car in for an apparent oil leak. When I went to pick it up, they told me it was just of this oil plug and they didn't charge anything.I recommend this place to anyone looking for and auto repair place.
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November 2023 by Chad Goldstein
I had a consistent oil drip on my car. Scheduled an appt for a few days out (first they had available) online using a really easy online system.Rick called me the next day and said if I was able to leave the car, they could at least look at it if I was concerned about driving with the leak (I was).Dropped it off that night.Next day not only did they look at it, diagnose it, and fix it. (Issue was a pinhole leak in a generic oil filter)But they charged me less than $10 to fix it (including the parts).I mean this is just unheard of.Why would anyone go anywhere else?
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November 2023 by Melissa Kichler
R I X automotive truly loves what they do and provides detailed attention. I have never had a company provide such professional service. Rick maintained constant communication until the job was completed. This is a company to be trusted. RIX Automotives is an accountable company that provides superior performance.Service: Body & Trim
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September 2023 by Christian Flory
Rick and his team did great work on my 4runner lighting upgrades. Having two Toyotas, it is nice to have a local business that specializes in those vehicles. I will be back for sure! They were a pleasure to work with.Services: Electrical
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September 2023 by Michael Farrell
Just used Rix for the first time. 10/10! Highly recommend! ...The remote starter was no longer working in our Honda Accord. The service department at the Honda dealership wouldn't touch it because it was an after-market remote starter. Rix removed the old kit and installed a new one with no issues ...Excellent communication throughout the entire process ...They will be our go-to moving forward!
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September 2023 by Pamela Farrell
RIX is the most professional and honest auto repair! Every question was answered and the work was done in a timely manner and at fair pricing. Their facility is absolutely immaculate with the most updated technologies. It’s so nice these days to find a trusted and knowledgeable business owner (Rick) and his employees who are friendly and courteous. I very much recommend RIX!Services: Tires
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August 2023 by Ruby Steele Herbst
So very impressed with the service here and the transparency on the list of repairs. Great communication and follow up on all the steps to ensure making the best decisions on the most important items to repair and what could wait.Have a 2006 Subaru Forester working to keep it going a few more years within a budget since I love this car and Rix made that possible so grateful for the great care and attention they provided.