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March 2024 by Jose Lamadrid
Staff is quick and friendly. Usually get the smoothies and these are very consistent in taste. I have gone to other TSC but this one is the best at consistently keeping these the same.
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March 2024 by Emily Keener
Helpful and accommodating employees!
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February 2024 by Stephanie Brown
Food is great, service is very very slow in the drive up window!
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January 2024 by Carolyn Mitchell
I frequent the one in Mason, Ohio and Franklin, Ohio. I spend a lot of money at these locations. The reps know me. The customer service is excellent and the smoothies are delicious. The very nice guy at the Mason location had me download the mobile app to get deals. That was the best thing ever. I have been getting great deals from the app! I have to get me and my husband a smoothie for every work day that we work. They give me energy and keep me feeling full.
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December 2023 by Shane
Employees were only making one smoothie at a time to avoid using more then one blender I assume but made our wait much longer then need be. Otherwise good smoothie as
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November 2023 by Michael F.
I've been a customer at Tropical Smoothie locations throughout the Cincinnati / N. Kentucky area for serval years and have never really had any issues. But the young guy who works the window at this location has a really bad attitude! I thought maybe it might've been an off night or two but his customer service is consistently terrible! Also my smoothie never consistently tastes the same. I highly doubt I will be returning to this location again.
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November 2023 by Amina H.
Sick with diarrhea and abdominal pain after eating their Baja chicken wrap and sweet potatoes. I didn't finish it because it didn't taste right. The sweet potatoes had a weird scent, so thank God I stopped after 2 bites. I think this establishment is serving either old/expired food or my food was contaminated. I will not eat here ever again!
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September 2023 by Steve Wilson
Love the chicken bacon ranch flatbread, along with a strawberry smoothie. Friendly staff, fast service.
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August 2023 by brynn sully
i meant the mason mont one not kings mills disregard my last review
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July 2023 by brynn o'sullivan
The atmosphere here was amazing. Good Music, Vibrant colors, Nice set up, etc. Our food and smoothies were great. The two girls working on 7/20 were so nice and had great customer service. The man that was working on the other hand did not. He was on the phone while taking my order. He barley paid attention to me and I had to repeat my order two to three time. While he was making our smoothies, he was handling his phone. This seems very unsanitary and quite upsetting to me. After making one smoothie (we had quite a few) he left the girls and went outside to sit on the phone. It made me and my family quite upset.
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July 2023 by Gianna Gonzalez
Drive Thru is record breakingly slow. It's. shame really because the product is so good the service slow which can make it difficult for people trying to grab something quick during a lunch break. waited nearly 15 minutes in line today and 30 minutes last week smh
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July 2023 by jainil patel
The smoothie and the food was so good and the staff service was excellent they always welcome me with hello !
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July 2023 by Mary Kay Frey
Addicted to their Caribbean smoothie. This time I added whey protein for only a buck or so and had it as a meal. I also really like their vegetarian wrap and pesto chicken wrap. The drive thru line is pretty darn quick and I got a delicious and healthy lunch.
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July 2023 by Mandy Dickson
Tried it today for the first time. Delicious food and smoothies! Clean cafe and friendly staff.
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June 2023 by Laurie E.
this restaurant tried to serve our food to somebody else, and the kids at the table touched it, realized it wasn't there, and then they tried to take it and serve it to us. Unacceptable. I asked that they make me a new food and instead they tried to wrap up the food that has been touched by other people and give it back to me. Gross!
