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March 2024 by Ryan Napier
The woman who helped me was, polite, was fun to deal with and overall best customer service I've had in a long time, she deserves a raise. She was working at store #3716 at 9378 s Mason Montgomery rd Mason oh 45040 Monday March 18th at 9:39 am. Great employee!
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March 2024 by Mike Robbins (Adventures With Mike)
This location rocks! Chasity made the shipping experience dreamy! So helpful, fast and friendly. All the other UPS stores in Cincinnati should come here for training, they do it right!
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February 2024 by Donna Allen
Fast, friendly service
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February 2024 by P Khanna
It is always quick service. The employees are all always pleasant
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February 2024 by Ravi
Good customer service and the store is maintained neatly.
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February 2024 by Tony Moore
My package was delivered quickly and safely.
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February 2024 by Crystal Valentine
Staff is always friendly and helpful!
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February 2024 by Michael Robert Vaughn
This little gem of a UPS store is nestled in-between a Boot Barn and Lowe’s but get the highest rating because of the personality and welcoming faces of the staff. I do all my shopping, Amazon returns, and any postal needs through this store if I can solely because of the staff. Know that they are a valued part of the community near this location.
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February 2024 by Miranda J
Fast & Friendly
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February 2024 by Jill Henry
I had to return a package to my office headquarters this morning and was unsure of the process. Luckily for me I had Lexie at the Mason location there to help me through the process! She handed the whole transaction with ease and couldn't have been nicer about helping me with everything I needed to do. She had me in and out of the store in a flash and made sure I had all the paperwork for proof of shipment, and was an extremely helpful and nice employee.
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February 2024 by Christine McTigue
My favorite UPS store in the area--staff is always friendly and helpful.
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February 2024 by Siji Joseph
Wonderful service and staff is great
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January 2024 by Omar khan
Really nice service. Willow is always friendly and competent. No need to go to FedEx. Just go here .
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January 2024 by Randy Smith
The staff is always friendly and helpful.
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January 2024 by Rich E
Madalyn. Pure and simple. I had to drop off a return to Amazon and Madalyn was kind, industrious, inventive, knowledgeable and humorous. Could NOT have been more kind. I could not find my QR Code anywhere and we couldn’t find it on Amazon either but Madalyn didn’t give up… she called her boss and problem SOLVED in literally 7 seconds or less!!!!! I was AMAZED! Kudos to the boss as well! Thank you for a great experience. I’ll definitely be back next time I need to ship something or use ANY of your services. Thank you Madalyn!!!!