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September 2022 by Hope Conrad
Very kind and helpful service!
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July 2022 by Bonillo Luis
Imagine a Bank that closes the front door in your face because are 4:00pm already. Terrible customer service
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April 2021 by Brent Wentzel
Had an appointment. Waited. Left. Friendly staff.
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January 2020 by Olivia Rahn
Bank manager was expose to be focusing on me and my account. Comes to find out for 6 hours now hes been doing other things with other customers. SMH!
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September 2019 by Abbas Raziuddin
Sean is awesome, so professional and so attentive to your satisfaction.
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August 2019 by Brian S
Sean was fantastic to work with. Helped me get my business accounts opened up. Very patient to answer all my questions yet was also concerned about my time.
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April 2019 by Steve Morse
I've been a US Bank customer for about 20 years, and I've always been satisfied with their service. However, they have noticeably stepped up their level of personal attention, at least at this branch, over the past 1-2 years. Every single time I've visited the Mason - Tylersville location over the past couple of years, I have left feeling like a truly valued customer. They consistently have provided personal attention including greeting me by name, asking about my family, and treating me like I was their only client. And a special shout out to Dominick who reminded me today that my drivers license was expiring! Keep it up folks--you are making a difference!
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October 2018 by CP Framing & Remodeling LLC
Put my check on hold twice leaving my account on negative. Went a second time to see if they were more organized but did the same thing. I normally change $6000 business check at the Cincinnati bank and they always deposit it ASAP without a hold but this place even when it 5100 they put it on hold. Not good for businesses.
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September 2018 by Anna Cartes
The people here are always polite and very friendly. They are always happy to help. Hands down better than any other branch I have been to!!
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September 2017 by Debby Hartinger
A friend and I went to the bank yesterday and Chris Osinski helped us. My friend didn't speak much English and Chris was really great. He explained everything in ways she could understand, and was really helpful!
