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March 2024 by Dylon Bayman
Fast and efficient!!!
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March 2024 by Matt M
My wife and I were driving through Ohio and stopped for an oil change on the way back from our vacation in Florida. Not surprisingly their system had an issue pulling up the information about my Canadian car but Andrew was amazing and got all the info he needed to service my car properly. I couldn’t be happier with his service, would highly recommend for any Canadian who needs an oil change.
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October 2023 by Susan Ellis
Not sure about posting here as I don't want to speak about my thoughts on lies from others lips. ( which was theirs)I was nervous, never been there. Also in a vehicle I just recently purchased.At first, it seemed extraordinary. This many people working, all to help...right? Suddenly, my battery wasn't up to charge. Why? No battery light indicator on, always starts up immediately. They unplugged it. To check for sure of course. Never had one inkling of this, not one off sound, not any indication. After I refused a new one, One worker said, " invest in battery cables"! He also said, "leave your car running when you go inside anywhere". Which of course made me paranoid, with winter coming.WTH, I Took it straight back to my dealer! My battery is fine. I paid 128 for an oil change there including 50 for wiper blades which btw, still streaks. They told me only 1 size available for my car.and I guess it wasn't good enough, tried to get me for 180 for a battery?????Pat your employees on the back for trying, I'll never go back.It's sad that the only place close (that I thought to trust), has one person that looked genuine. And really, how do I even know they were changing the oil underneath me in my car, no one bothered to show me my oil filter. I kept getting asked, this and that, being sidetracked. They didn't even show me my air filter. Or talk to me about tire pressure, especially with the changing temperature around us. They said they checked it.There were 5 people in front of my vehicle, 2 inside the main store to my left , passing through, and a few going back and forth to my right, who was underneath? Did they really change my oil? My receipt doesn't mention an oil filter, was it even changed????? I'd love to talk to management regarding this. I know I'll be ignored. I feel bad that I even had to post this,
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October 2023 by Brianna Kelly
I was sitting in there for about an hour and a half. The staff kept looking at me clueless. There was a point they even forgot about me, mind you I was inside of the garage and they were working on me then disappeared for a while. I went in there for a oil change and I didn’t see them put not one drop of oil in my car, yet I was charged around $80. I know they didn’t do something right because it had been less than 30 days since I been and my oil light is on. To be fair, the times I’ve been to this specific location my service was good. But when I went this time everyone looked new and confused. I normally go to a different location and I love it, but I’ll never be visiting this location again because of there extreme lack of experience. I don’t know much about cars at all, and I was nervous because I felt like they new just as much as I did.Service: Oil change
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October 2023 by Mike B
The best Valvoline store I've been to so far. Staff was very friendly, they got me in and out fast!
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October 2023 by stephen peele
Love these guys, always very friendly and fast great service.
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August 2023 by GO EERS
Not sure what has happened to this location. I went there for years and the personnel were attentive and engaging. The last two visits have been subpar. (Management personnel has changed during my last few visits)In the last 8 months I have had to leave and comeback twice,at a later time, due to sitting and waiting. In the past if I was in line someone came to my car immediately and acknowledged me and advised of a few minutes wait. The last few times no one acknowledged me.I sit yesterday, 1st car in line, and no one acknowledged me. I decided to leave after 15 minutes. (6-7 guys were in the shop, two rotating tires and the others standing by the hood of the 2nd car)The last two visits have been very impersonal. Again, mgt has changed.I will look to go elsewhere for my future service.
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July 2023 by Jason B
Based on these reviews, I went there 30min ago with my Jeep. They were fantastic. I asked for synthetic oil change, and they showed how bad my air filter was so I got that replaced. They topped off all fluids and a problem with acceleration I've been having for weeks is now gone! I was about to take it to the dealership and they charge $180 just to inspect the issue and I paid less to get it fixed here! Will definitely be back to do much more to maintain my Jeep at this location. Great place. Very professional and thorough.Services: Air & cabin filter replacement
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July 2023 by Elizabeth Ouma
Super quick service. Wiper blades were installed incorrectly at first but they were able to fix it quickly without me having to wait in line again at a subsequent visit. The staff there are great! Love that it is locally owned even though it’s a franchise.,
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July 2023 by Gianna Gonzalez
Very quick oil change, they also filled my tire with air since it was a little flat. The guy who checked me out was very kind and was very patient with my antics in wanting to know what everything meant ?❤
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June 2023 by Napoleon Blownaparte
Based on these reviews, I went there 30min ago with my Jeep. They were fantastic. I asked for synthetic oil change, and they showed how bad my air filter was so I got that replaced. They topped off all fluids and a problem with acceleration I've been having for weeks is now gone! I was about to take it to the dealership and they charge $180 just to inspect the issue and I paid less to get it fixed here! Will definitely be back to do much more to maintain my Jeep at this location. Great place. Very professional and thorough.Services: Air & cabin filter replacement
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June 2023 by Philip Lincolnhol
This is the place to go. Finally found my forever oil change place. Tim and the rest of the crew are top notch. Thanks for doing things right.
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March 2023 by Michael Thompson
They are very friendly and very efficient they handled everything in a timely manner and gave me the information I need it I will definitely be returning
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March 2023 by Jonathan Camacho
These guys are awesome, chose them from the ratings online. They can be trusted an do great work! Peace at mind!Service: Oil change
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March 2023 by Tonya
I wish I could remember the name of the young man who helped me. He was so polite, I loved it that he didn't try to keep upselling me.
