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October 2023 by Goat Fuel
Had a rough experience. Showed up at 1500 for a 1500 appointment. They finished loading at about 2230. Apparently some lumpers will literally do just one truck per shift? Place was easy enough to get to. Shipping and receiving are up the ramp. Park along the fence across from office, walk in, and receive further instructions from there.
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October 2023 by Mandeep Thiara
The behavior of the loading staff is like a hooligan, they all lie together. Most of the shippers and loading supervisors are liars and crooks.The shipper woman and the Loading supervisor cover up the mistake of their staff by lying. My trailer was broken while loading and I was threatened to go there. It won't matter to me because the trailer will be repaired again but these guys let their community down with themselves.. sorry
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October 2023 by jaswinder singh
Wait 10 hours no good
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September 2023 by Darvin Tolifson
Very good experience had 3:00 appointment arrived at 1:30 loaded and gone by 3:00 lot of room too nice employees ??
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September 2023 by bojangle cumbersnatch (icepuzzle)
In and out in 30 minutes. Nowhere to park when crowded however. They have a restroom for us, and vending machines
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July 2023 by M N
Nice staff, Fast Loading.
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April 2023 by Shane K
Easy in and out drop and hook. Check in get paperwork and trailer is by entrance
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April 2023 by Kenai Epps
2nd time here and it was another great experience!Appt: 4.3.23 @1900Called and spoke to shipping clerk in the early am to check on load status so I’d know when to come. Shipping clerk was very nice and said that they had the trailer in a door for the load I was picking up. She told me I could go ahead and come since they needed a spot trailer for another load.Arrived 4.3.23 @0845When I arrived I checked in and was told where to put my empty trailer. The doors in the back are tight to get into (specifically 18 and 19) because there is a fence that separates Americold from the business next door. A yard dog was nice enough to spot me so I could get backed in.Checked out 4.3.23 @1130It took about 2 hours to load but I didn’t mind because they got me loaded 7 hours earlier than appointment!Overall, like my first experience, everyone is friendly and helpful!
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April 2023 by Paul Fredricks
I picked up a frozen load there on a Tuesday. My appointment was 3:30 pm but arrived at 1:30 pm and was put in a door right away. When they are finished the yard tractor driver will have you move forward and seal the trailer. I was loaded and had the bills by 3:20pm. Good job Americold.
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November 2022 by Kenny Coffin
Before you let these crooks load you ask these questions:1) When is the appointment date for delivery?2) If crossing the border, will pre border inspection be required?3) Will the shipper be responsible for detention time?If the appointment agrees with your schedule go ahead.If you don’t mind being put into detention for a two to three day pre border inspection at a terminal that smells like open sewer and no terminal services, with NO PAY, go for it!Under rules of Cartage, the load can’t be released until carrier costs incurred are paid BEFORE THE DOORS are opened to receiver.****VERY VERY Important*****The DRIVER has to establish with Americold BEFORE the load is put on the truck what the SHIPPER is willing to pay for detention BEFORE acceptance of load. If Shipper isn’t going to pay for forced detention, Don’t take the load!!!
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November 2022 by Cally Riese
I live next door to Americold do not understand why these truckers sit at the gate when they see it is closed, yesterday one sat there for 4 hours running his truck had company couldn’t even set on my porch with them couldn’t hear anything they were saying. We only get a few hours of quite around here and would like to enjoy it. Please do not set at the gate with everything running.These are not very good neighbors live beside them and can’t set on my deck they keep parking running trailers right beside where we are setting. Have plenty of room to park them back by the building which is further away. Get with it Americold and think of your neighbors around you!!
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November 2022 by Tiffany Walton
I love this place!! My appointment was 3:15pm got there at 9am straight to a door loaded at 10am left with papers 10:10am!! NOW THIS HOW YOU DO IT!!!!! THANKS GUYS!!
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November 2022 by Lacravious Radford
No restroom for truck drivers you have to use the bathroom before you get here or drop your trailer then go to somewhere to go to the bathroom that's bad for business they want you to pick their load up but they don't allow you to use the bathroom take long to load
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November 2022 by Loai Asad
Appointment 8PM, arrived 7PMPut me on a door right away, easy to manoeuvre, I was out by 8PMClean bathrooms by shipping and reviving officeNO overnight parking available
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November 2022 by Siri S
I went there for pick up and the Door really Tight to back to but the yard guy came and help me ! Took me about 2 hours to get loaded
