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July 2023 by Mark Smith
The cricket wireless in Massillon is outstanding both Marc and Katelynn have shown me a superior customer service and gone far above and beyond any other experience I've had anywhere else
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May 2023 by Haley O'Meara
I had the pleasure of being taken care of by Michael. I had just finished an awful work day and my phone was acting up, I was ready to lose my mind! But Michael 110% turned my day around. He went above and beyond to help me and even though I know I had given him a terribly inconvenient task, he never showed even a shred of irritation. He was so helpful, kind, and I can just tell he’s all around a very genuine person. I hope this company appreciates Michael, we need more like him in the world!THANK YOU, MICHAEL ❤️
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March 2023 by Stephen Clemente
Michael Cline is the best ever!!! Thanks for hooking my Sim card up!!! Definitely my go to guy for all my Cricket needs!!!
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July 2022 by Andrew Lawson
People here lied about the phone I got having wireless charging. Then they said all I could do was buy a new phone..they lie and cheat you out of money.
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July 2022 by Shawn Brinager
Very helpful and very knowledgeable! Every thing was explained well to me, without a bunch of tech talk that others might not understand. Friendly and kind customer service
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March 2022 by Frederick Calhoun
Excellent customer service, super nice guy, super helpful!!
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March 2021 by Lynn Janson
My husband and I stopped in the Cricket wireless to check why my phone sounded like Alvin and the Chipmunks. In less than a minute, the store manager Michael, had my cell back in working condition. Very good customer skills. I know where to go the next time.
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March 2021 by Akron Urban Agriculture
Great staff
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March 2021 by Suzanne Carrothers
I am not thrilled with their customer service at this location...i added a line to my service plan last month and was told by the worker that my bill was included in the amount that i paid at the time.. Only to find out later that it wasn't and he misinformed me. I will be switching as soon as i can to a new carrier.
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February 2021 by Bella B
Very satisfied with service and prices.
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February 2021 by James Herald
I really enjoy my Cricket service.
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November 2020 by Nomm Wills
I was having a bad day my phone was broken and I needed it replaced quickly Michael was very helpful, knowledgeable and friendly which I haven't seen in a long time. I was there a couple weeks ago but it left such an impression on me that I still think about it today. Exactly the kind of person customers enjoy interacting with especially now.
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October 2020 by Yin Yang
Michael Cline is the absolute best!! Great customer service every time I go there. always tries to save me money with auto pay, but with his services, I don't mind to go in and pay :) IF YOU GO HERE MAKE SURE YOU ASK FOR MICHAEL, he definitely needs a raise!
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October 2020 by Jim Lorson. Sr
I have been to this store as it is very close to! Always excellent and friendly service! I am in the market for LG Stylo 6 and I shall visit there to tomorrow morning!!
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August 2020 by James Thompson
Used to hate coming here but this Logan guy helped me so much and he knew what he was doing and was friendly and professional. Hopefully he stays because I was throughly impressed
