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April 2024 by Anonymous Services
People was ok but the coffee was great.
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April 2024 by Michael Morris
Are you open at 4a.m.? No one ever answers intercom at the drive thru and I've also been told on more than one occasion that they were closed until 5?
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March 2024 by Jennifer Carney
I've only been to any Dunkin a small handful of times, none in which have been that extraordinary, but the last time I came here the order screens were black, so they had to run the drive-thru as such and they did pretty damn good despite the chaos.
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January 2024 by Kitty Carter
Unbelievably rude staff. I am a very friendly person. The staff was so rude that I didnt even respond to it, I simply left. I then called the manager to let them know. The manager proceeded to tell me the staff was not rude. I've never left a bad review, as I am very easy going and forgiving. That, however, was simply the worst customer service I've ever experienced. 100% NEVER returning to this DD.
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January 2024 by AH S
Omg avoid this place. The rudest management works
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January 2024 by Chris Lawrence
Got the order completely wrong. The board was right the employees are
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January 2024 by SCUMDOG FISHING
Great
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January 2024 by Cj Fether
Love the
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January 2024 by John Woods
Employee cursed at me after notifying them about an order dissatisfaction.I want him fired. Never said that about anyone in the food industry, for I work within it, but his whole demenure in unexceptionable!!
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November 2023 by Brian Filkill
My latte was supposed to be hot and made with skim milk but apparently DD doesn’t listen to their customers.
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October 2023 by bevis cornholio
yall don't know how to listen when taking an order I repeated myself 3 times and its still wrong
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September 2023 by Crystal Bennett
The girl who was working night shift tonight. Super friendly. Super super awesome customer service!.
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August 2023 by Makiya F.
Usually when I go here I don't have many problems but more recently they have been messing up my orders. This last time I came today I asked for a frozen pumpkin coffee which I had gotten the night before and they put in the order and gave me the coffee and I payed and I asked if it was pumpkin because it just didn't look right and she told me no they ran out and she tried to give me the coffee and she already charged me and didn't give me my money back but gave me something else which is not what I asked for. Customer service here is awful. This is the only Dunkin that I have trouble with.
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August 2023 by Lina Stavrova
I don't know if any managers or other employees read these reviews but please congratulate whoever made me a blueberry cobbler iced coffee around 9:30 pm on Friday August 11th for making the best dunkin coffee I've ever had. I got one the day before at another dunkin and it was so bad I had to throw it away but they never fail me at the Wales location. Thank you late night dunkin employees for your service you guys deserve a raise on behalf of all of us who work late and need coffee at night
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August 2023 by Gordon Runyon Jr
Got three iced donuts for our granddaughters, and the donuts were all tossed in a bag with icing everywhere except on the donuts. The could ha e at least wrapped them individually before putting g them in the bag. Very disappointed.
