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August 2023 by Google user
The tellers are very wonderful so friendly, very polite will make you feel wonderful, Chara,Lauren, Katherine, John and Jake! Make you feel so welcome their cheerful always in a great mood, Would never want to go to any other bank! If you need a bank this is a great place to be at all your needs are meet here! Alert ?????? warning! If you love Katherine ( the perfect ten) please go and seen her she's leaving for college and won't be back , I will sadly miss her, good ,luck in the future at whatever you do my lady!
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July 2023 by Eric scott Kerstetter
The tellers are very wonderful so friendly, very polite will make you feel wonderful, Chara,Lauren, Katherine, John and Jake! Make you feel so welcome their cheerful always in a great mood, Would never want to go to any other bank! If you need a bank this is a great place to be at all your needs are meet here! Alert ?????? warning! If you love Katherine ( the perfect ten) please go and seen her she's leaving for college and won't be back , I will sadly miss her, good ,luck in the future at whatever you do my lady!
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July 2023 by Roberta ?
I went into this bank while I was on vacation from California. I was greeted in a very friendly way. A wonderful young lady by the name of Chara was the banker that I had the pleasure of having to work with. She answered every one of my questions, & took care of my concerns without a problem. When I left this bank I was completely happy, & satisfied. Chara is a professional, considerate, understanding, potite, caring, helpful, & kind young lady. ?
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July 2023 by Kristine Oliva
The lady Chara is a wonderful Banker! She was able to Answer All my questions Was so Kind and helpful couldn’t Ask for better Help! Thank you
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July 2023 by Melissa Conklin
Chara is the best! She's knowledgeable, kind, and takes that extra step to make sure you're happy!
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July 2023 by Jaughn Freeman
Great service all around. Chara is always very helpful, and friendly anytime I need to stop in.
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July 2023 by Chanyel Downs
Chara is a great banker
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June 2023 by Juan C.
Chara is a fantastic worker Whenever i got there she gets it done with ease i recommend this place
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April 2021 by Jessica M.
I have an auto loan with Farmer's National Bank presently and I would not ever, under any circumstances, do repeat business with this bank. They assessed me a $150.00 prepayment penalty on the account for attempting to pay it off early. I have paid off every auto loan I've ever had with other banks, and none of them charged such a penalty. I called to try to have it waived and was redirected through numerous people over the course of a couple days. I now have to pay 32 cents per month by check for the next six months because the account balance is $1.90, and if I pay the remaining $1.90 immediately the $150.00 prepayment penalty will be assessed. Take your money elsewhere, not to Farmer's National Bank, unless you want to deal with ludicrously unwielding customer service and predatory lending involving prepayment penalties. There are plenty of other banks (most, in fact) who will NOT charge you such a fee. Had to give one star to leave the review, since zero stars isn't an option.
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March 2021 by Adam Casper
I have been banking here for the past 6 years. I have never had a problem. Everytime I walk in they know my name. I love the family small town feel.
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July 2020 by Jeremy Carter
This bank is garbage. Waited in line for 10 minutes without any service. Worst service ever. Glad I am not a member at this joke.
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October 2019 by Misti Malfe
I am at the branch on Lincoln at Massillon Ohio at this present moment. There are 6 people in line and 3 tellers are present but just one is seeing customers I have pictures and the other tellers are sitting working on other paper work. Also we have took a loan out and was suppose to receive $100 for opening a checking account and they could not resolve the issue by phone so we had to drive 1 hours for this and they still cannot resolve the issue
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January 2019 by cassie k.
Always problems with them putting holds on my business account bad attitudes passing personal judgement an discrimination at this location
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June 2016 by 02 roadking
Business owner customer of First National Bank 18 years. Unfortunately bought out by Farmers. Home office Teri, overdrafts department rude uncaring. Made addition mistake overdrawn, had 2 other accounts with plenty of funds to cover delinquency. Teri stated sorry the accounts were never linked together at the branch, could have been but were not. We did not know. They will piggy back charges if they can. Teri did not want to refund all of the fees. We complained to the branch, fees refunded but 3 or 4 days later, too late, did not like the way we were treated, moved accounts to another bank with linked accounts. Beware of this bank there are better options out there.
