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July 2024 by Linda Page
Thru Walmart I ordered Bengal Flea spray. Unfortunately FATBOYS was sent the order to fill. Employee sent roach spray. Poor customer service.
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June 2024 by James DiEugenio
Ordered thru Amazon came in damaged they have no return policy never again check for return policy before sending money
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June 2024 by Morgan Young
Amazing team to work with :)
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May 2024 by Kym
I ordered a Mold & Mildew product off Amazon from this company and when I recieved the package...it was packaged very poorly with liquid spilling and dripping everywhere. I did not notice until my 9 year old tried to help me with opening packages we recieved today. When he opened it, the liquid immediately spilled all over his and clothing and splattered in his face. It smelled like strong BLEACH. I looked at the bottle and the top looked like it was tampered with. The cap looked scraped up and it had tape on it. The solution also damaged me and sons clothing, because it was pure bleach and not the solution I paid for! I demand a full refund and I want something done to whoever replaced the liquid with bleach! I had to call Poison Control center and flush my child's eyes out with water. I'm highly upset!!!!!!!
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October 2023 by Kevin Burris
I bought a leatherman case, says it fits 4.5-in leatherman. It does not I initiated a return they sent me the same item a second time. I live 20 miles out of town have to pay $2 to ship it back so far it's cost me $16 and I haven't got the right item.
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June 2023 by Francis
poor customer service online (amazon)
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June 2023 by Mo Cowan
Horrible place. Better off going to Lowe’s.
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June 2023 by Sean Ryan
Place is run by terrible people!
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June 2023 by amatuer outdoorsman
Yeah this place is definitely a scam full of weirdos.
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June 2023 by Arthur Seeger
Order was damaged when recived
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May 2023 by Scott Coleman
I should have read the reviews before ordering. Never received the item i ordered online, placed another order, still didn't receive it (not even order confirmation.) Began to wonder if this was a scam, went tot he website.... I believe it is! AVOID THIS PLACE!
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February 2023 by Jim
Tools arrived promptly and worked great. Great price. Had a general question about a tool prior to receiving them and the young lady that answered the phone was polite, professional, respectful and obtained the information I requested promptly. Will continue to use Fatboy Tools in the future.
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January 2023 by Eric Whitcomb
Excellent Customer Service and the best prices you can find on any major powertool brand... I have purchased everything from Ooni ovens to pressure cookers and sleds for my kids. 10/10 would reccomend. Anytime there is a shipping error they are quick to make it right.I always ask for Sean Yoho in sales and he always takes care of me. He is practically family at this point.
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December 2022 by Samantha Ives
Discourteous staff and I assume the owners are just a bad for allowing it. Swung by while visiting relatives, and SO glad this isn't the only option around. Why disrespect our Vets?! Never going here again. If I could give 0 stars, I would.
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August 2021 by Justin Q
Does not return emails. Bad customer service.