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October 2023 by Kevin Burris
I bought a leatherman case, says it fits 4.5-in leatherman. It does not I initiated a return they sent me the same item a second time. I live 20 miles out of town have to pay $2 to ship it back so far it's cost me $16 and I haven't got the right item.
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June 2023 by Francis
poor customer service online (amazon)
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May 2023 by Scott Coleman
I should have read the reviews before ordering. Never received the item i ordered online, placed another order, still didn't receive it (not even order confirmation.) Began to wonder if this was a scam, went tot he website.... I believe it is! AVOID THIS PLACE!
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February 2023 by Jim
Tools arrived promptly and worked great. Great price. Had a general question about a tool prior to receiving them and the young lady that answered the phone was polite, professional, respectful and obtained the information I requested promptly. Will continue to use Fatboy Tools in the future.
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January 2023 by Eric Whitcomb
Excellent Customer Service and the best prices you can find on any major powertool brand... I have purchased everything from Ooni ovens to pressure cookers and sleds for my kids. 10/10 would reccomend. Anytime there is a shipping error they are quick to make it right.I always ask for Sean Yoho in sales and he always takes care of me. He is practically family at this point.
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December 2022 by Samantha Ives
Discourteous staff and I assume the owners are just a bad for allowing it. Swung by while visiting relatives, and SO glad this isn't the only option around. Why disrespect our Vets?! Never going here again. If I could give 0 stars, I would.
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August 2021 by Justin Q
Does not return emails. Bad customer service.
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October 2020 by All About Texas Cooling and Heating
Shysters! They charged me a so-called restocking fee that was supposed to be 20% - was actually closer to 30% !!!. Said it was in their return policy... Do yourself a favor and don't ever consider them for ANYTHING!!!
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July 2020 by justin dejoseph
Was sent a totally wrong leatherman. Ordered a wave plus and was sent a leatherman signal. Now I have to wait 14 days to receive a refund once they receive the return. Fat boy tools sucks!
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April 2020 by Chuck Schilling
Ordered from these clowns through Walmart on 4/7. Was supposed to be delivered 4/15 (it's now the evening of 4/16). Checked the tracking, was supposed to be on its way - checked the detailed tracking and USPS still hadn't received the item. That's what I call fraud.
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January 2020 by William
This is one place I don't recommend. The prices are not that great for factory reconditioned tools. If you want reconditioned tools there are many places in the area like cambridge flea market that carries them at a much better price.
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January 2020 by Robert Chambers
Been weeks waiting for delivery... have heard nothing from them. Would not order from them again.
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December 2019 by J.D. Friedrich
Very good selection of quality tools, Dewalt, Makita, etc. at very good prices. I recommend checking them out!
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September 2019 by Jason Tucker
Quality tools at great prices, customer service is top notch as well.
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July 2019 by Nick Grimm
Great Deal on a great new tool
