Visited 2 different stores recently and both times was very pleased with the customer service I received.
July 2020
This home depot has a key making dept. For $40.00 to $60.00 you can get a key with a transponder. At the key place I found next to Roosters it was $25.00.
April 2020
Even though this is a trying time for everyone, I was still able to get help finding a VERY obscure item that I needed. Kudos to my Home Depot.