H&R Block in Massillon, Ohio, is a trusted choice for tax preparation services. The staff, including knowledgeable professionals like Lisa B. and Lisa H., are known for their professionalism, courtesy, and caring attitude. Customers appreciate the expertise of the tax pros who can handle various tax needs and help maximize refunds. The office maintains a clean and safe environment by deep cleaning and disinfecting after each appointment, with options to work in person or from home through the Digital Drop-Off service. Many clients have been returning for years, often working with familiar staff, though new professionals like Charlie Wilson have also received high praise for their outstanding service. While most reviews highlight the quality of service and helpfulness, some mention the higher prices, noting that fees can be substantial. Overall, clients feel confident and satisfied with the service, especially during challenging years when expert guidance is appreciated. H&R Block is seen as a reliable and professional choice for tax assistance.
Called to ask a very disorganized question and Alyssa was an absolute boss, going above and beyond to help me out. Quick, personable and professional. Thank you!
February 2025
Lisa B. at the Massillon, Ohio office is extremely knowledgeable and really knows how to be professional but also courteous and caring! Great lady who does a fantastic job!👏👏☺️
March 2024
We have been coming here for years and we usually see Norma.... unfortunately she retired this year ? but....in any case we had the pleasure of meeting Charlie Wilson!!! And I must say he was "Outstanding" So I believe he will be taken care of us from here on out!! ? Thanks Charles!!!
