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April 2024 by Lori Scott
5 STARS GOES OUT TO COOKIE AT MASSILLON MARCS !!!!!! SO PROFESIONAL N FREINDLY!!!!!! GREAT JOB COOKIE!!!
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March 2024 by salem witchcat
This store, if you even want to call it one, is way past its expiration date. Situated in a 1950's shopping plaza, the store just simply isn't up to modern day standards. I've been a patron here for over 20 years and have seen the remodeling and many efforts to restructure the product/shelving layouts; this building just simply needs to be torn and rebuilt from scratch. This store tries to do too much for what little and brittle space it occupies. Anything the corporate chain does here for improvements just results in a "putting lipstick on a pig" situation while the prospective demanding customer base keeps rising. It is not uncommon to be within arm's reach (or very close to personal space territory) of other customers when it gets busy. The product layout is horrendous and arbitrarily divided up (especially the pasta section). Width of most isles are reduced to narrow paths thanks to shipper displays every couple of feet and also result in blocking of some items they try to cram in their inventory. I was in the store a while back and saw that a pipe had burst! Some ceiling tiles are missing or rotting/molding. Shelving doesn't seem like it gets clean regularly, and some are even bent on the bottom levels. The floor is buckling in some places or simply cracked, adding hazards and exposure to the underlying concrete. From what I've heard from past employees, the back isn't much better, whether it's regularly failing equipment, neglected facilities or the dirty shipments they receive in the small, cramped warehouse. I've been told it's like entering a "third-world country", which is disappointing because I am one to support a local* business, considering this is among the more accessible and affordable options for the surrounding neighborhoods. This store simply isn't welcoming to me anymore and will happily shop elsewhere until others realize what kind of place they are stepping into.
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March 2024 by Ray W
Friendly staff and helpful
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March 2024 by Luke Harper
I really love the pharmacy in the Massillon store!
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February 2024 by Carla Harper
Good place for a quick in and out.
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February 2024 by Margie
I like the store but I don't like that customer service can't give you change
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November 2023 by DJ Barker
I really love the pharmacy in the Massillon store!They're always so very helpful, and listen to my needs. I especially loved the pharmacist Joe, he seems very knowledgeable and is always tried to help me no matter how silly my questions may seem!
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August 2023 by Pat Patterson
Nice store. Clean. Usually busy. Good employees
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August 2023 by Kathy D
Marc's has a great supply of everything from vitamins to motor oil. Their "close-outs" sections are amazing! I found a heavy cotton comforter for less than $20!
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July 2023 by Jeanna - Paula Vink Patterson
They have new self check outs and only a couple cashiers. No one was using self check out. When we were there last week there were long lines, as a result of no one wanting to go to register without cashiers. We all (well 99%) agree that we will not put anyone out of work!! Bring back our cashiers or we will shop elsewhere.
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June 2023 by Greg Wilson
Good place 2 buy certain items on sale.
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June 2023 by Irene Petersen
Nice stock up . clean store
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June 2023 by Hally Baxter
Always great customer service! The self checkout is so convenient and not at any other Marc's I have been to yet.
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June 2023 by Moose Head
Whole store looks and feels grimy. Less people at the register as of late and they're using "self check out" lanes which don't work half the time, which causes longer wait times to check out and leave. Might as well go somewhere else
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May 2023 by Jeff Y.
I love Marcs just cant stand the rude bitches that run the store!!!!
