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November 2023 by Andrew Sudomir
I've taken my ram 2500 here many times, always great customer service and friendly faces. They stand behind there work and are fair priced. Can't beat them and I won't go anywhere else!!
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November 2023 by Annabelle Savage
MasterTech did some front end repair to my 2015 BMW. Afterwards, car broke down and had to be towed to dealership. It was discovered that the part MasterTech installed failed and had to be replaced. Ash advised that I email a copy of the dealership repair, which I did on 11/1/23. They agreed to refund $2,100 for failed front end repair, towing cost, and for replacement of two front tires that were damaged due to misalignment. So far so good. Since then I have emailed several times and called MasterTech and left messages for Ash. Absolutely no response. Sorry for the poor review but it is not good business practice not to even acknowledge receipt of the invoice that was requested.
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November 2023 by Brenda
Excellent & fairly quick service make this the only mechanic we will use for our vehicles. They are honest & fair. Replaced the transmission in my car in just a couple days. I highly recommend this business.
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October 2023 by Leona N.
One star is too high! Do NOT take your vehicle here!My brother who has MS and is on disability, took his car for new breaks.the day after he picks it up (and $1100. dollars later) his car locks up and he can't drive it. He has it towed back and they have to undo his parking breaks and tell him they won't work anymore , and now tell him his starter needs replaced and some other things. He leaves the car and 3 days later they say it's fixed and now he owes another $1900. These prices are so much higher than any other garage in the area, and when I called and explained my brother's situation they did nothing. When my brother asked for the old parts, they told him they couldn't give them to him because they had to send them back to the factory ( they were not under any warranty) . So sad when you cant trust people anymore but PLEASE DO NOT TAKE YOUR VEHICLES HERE!!
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September 2023 by Paul Bretz
Ash and his crew at Mastertech are great to work with. They are professional, knowledgeable and courteous. They’ve worked on 3 of our vehicles and we have been pleased with the results.
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September 2023 by Noelle
In the midst of planning to move a few states of course we would have car trouble. But the staff here manged to save us a ton of money and heart ache. Our secondary vehicle , a Honda accord, had been sitting for about a year and we've tried every which way to remove the old power steering pump and the technicians here worked their magic and got it moving. Although there were some hiccups along the way their technician specialist, jeff, kept us informed all the way to the end. Very knowledgeable and friendly. 1000% recommend using mastertech a very pleasant experience ?
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September 2023 by jacob goliath
Extremely professional, handled my car tires perfectly, and they helped me get a ride to a appointment I had to go to while my car was being worked onService: Tires
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September 2023 by Jeff Russ
It's great to have a family owned, local business that really cares about the community. Thanks for all of the help with my wife's F150! She said it was the best experience she ever had at a shop and that means the world to me.Service: Electrical repair
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September 2023 by Zac Bolin
Poor customer service and just straight up… RUDE. I’ve been told most of the time they do good work… just not willing to help much when they don’t… but in my experience they’ve been flat out liars and wrong (an intake manifold isn’t something you can ONLY get at the junkyard and costs $500+ to get it from the junkyard… it’s $340 brand new from ford… but I digress) if they don’t want to do something they don’t say “hey we can’t do this” they just overcharge. Sloppy and unprofessional… which is represented in their replies to reviews. I’m not saying DON’T go here… I’m just saying be careful if you do and don’t let them lie to you. I’m not sure whether it’s lying or they just have no idea what they’re talking about… but definitely unprofessional and not trustworthy. I spoke to a former employee that told me what I already knew… they lie a lot and upcharge everything especially if they don’t think you understand. Very shady business.
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September 2023 by Joshua Behm
These technicians are skilled and polite. They are often booked 2 weeks out, at least in the afternoons. I have yet to run into an issue with the service that is provided here.Just don't forget there are some things that are not easy to do for a vehicle outside of dealerships.
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September 2023 by Shawn Mansfield
10/10 love these guys…got referred by a friend in the area and got $20 bucks off of my oil change, didn’t even charge me for the small issue they found while it was in the garage. Will be back. A+ crew.
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August 2023 by Lee C.
Don't go there. I took my daughter's car there for a simple front end alignment. They asked, "Do we have permission to do an inspection first?" I thought go ahead, why not. But what they don't tell you is that the "inspection" costs $60.So anyway, they called me with a list of things they claim is wrong with the car. As someone who spent years as an auto mechanic, what they are telling me and how they are saying it sounds very suspicious. Oddly enough, one of the things they tell me the car needs is new front brake rotors and pads. This is odd because I had just replaced those myself earlier that week--those parts are only 4 days old! I tell them to do nothing--don't even align it, and I go pick up the car.Another thing they told me needed replaced is both lower front control arms just so they can do the alignment--for $700. Once I get the car home I inspect those...and find nothing wrong with them--the car only has around 70,000 miles. It would be very, very unusual for those parts on that car to go bad in that amount of miles. In fact, I have a car the same as my daughter's. It has 226,000 miles and the lower control arms are still good. My mother has the very same type of car also and hers is a 2009, older than my daughter's, and the control arms on that car are still fine also. Now, that does not necessarily mean my daughter's car would not have a problem, but it was reason enough for me to want to look at them first. And, as mentioned, they did not need replaced.So I took the car somewhere else to have the wheel alignment done. And I say, "Check out those control arms and see if you think anything is wrong with them." Nope, nothing wrong, and they go ahead and do the alignment.There were other things on the list Mastertech claim needed done also...yeah sure, I really believe them. Oh, and by the way, Mastertech wanted $389 to replace the front brake rotors and pads (which didn't need replaced anyway since they were BRAND NEW 4 days before). I asked the place I ended up having the car aligned at what they would charge for the same job--$210. So not only was Mastertech wanting to replace something that was brand new and did not need replaced, they also want a premium price to do it.So anyway, I asked a person at another auto repair facility the price they would charge for each of items Mastertech wanted to repair (I was curious because I usually do these repairs myself so the prices seemed outrageous, but I thought, well, maybe labor costs more than I think). Nope, Mastertech was extremely overpriced on everything.So my warning would be if you go to Mastertech and they claim something is wrong with your vehicle that you did not take it there for, first take it somewhere else to make sure it is really a problem instead of Mastertech just looking for ways to take money out of your pocket, and if it really is a problem, get another price somewhere else to make sure you are not paying too much. And in the end, as I mentioned, I used to be an auto mechanic--and have been repairing and rebuilding cars for decades--and nothing on the list of items Mastertech told me was wrong with the car was really wrong--I mean really, they claimed I needed new front brake rotors and pads when those were BRAND NEW--so you can't put much faith in anything else they say, eh?Hey, Mastertech guys, I used to buy totaled cars, fix them up, and drive them. I know what is bad and what isn't on cars. I have rebuilt cars from junk. I have rebuilt engines. I have laid on my back under cars taking out and putting in transmissions. I have put in shocks, struts, replaced springs, control arms, steering racks, and everything else under, in, or on a car. I have taken cars off their frames, put new frames under them and put them all back together. I know stuff. Don't try to scam me. Do not go to this place. I went in for a simple wheel alignment and they came up with $2800 worth of items they said needed repaired...that really did not need repaired, and they charged me $60
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August 2023 by Ko3 Gaming
Been coming here for repairs on my vehicles for last 4 years. Mark and Ash are absolutely amazing guys. The staff is funny and awesome. They've done all amazing jobs at fair prices. Best mechanics in town.
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July 2023 by Brandon J
Amazing auto repair shop. Saved me a lot of money from other local garages to get my vehicle fixed up same day!! Always will be trusting this place! Ash and all the techs working are always so helpful and take the time to help somebody that knows nothing about how cars run. Thank you!!!!!
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July 2023 by Christian Blend
Greatest place I’ve been! They always make sure my car is safe for my children and the staff always goes above and beyond!! Would give it more stars if I could! I don’t understand why more people aren’t coming here because they worked with me on a budget and cut my bill by $600 by finding me better parts at a better price! Definitely my forever shop!! Keep up the amazing Brian, Ash, and staff!!!!
