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November 2025 by Erin Twining
Meghan was very informative and welcoming! Answered all of our questions thoughtfully and made our mattress purchase an enjoyable experience.
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November 2025 by Lacie Cork
Stopped in today with an idea of what I wanted To purchase. Kaitlyn was my sales representative and she was very professional and helpful. I purchased a purple pillow in the past and loved it so much had to get a couple more for Christmas presents.
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November 2025 by Christopher G
Kaitlyn, the service manager was wonderful! Shelby provided me all the information I needed and she was patient with me. First time buying from mattress firm and I can say I'm satisfied, thank you
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November 2025 by Shawn Mcdermott
Staff was very helpful and courteous
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November 2025 by Dan C
Excellent customer service! Meghan answered every question we had and let us try everything we wanted very patient and attentive to our needs.
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November 2025 by Stacie Smith
Very nice place. Easy to getvtge bed i wanted.
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November 2025 by Jeremy Gides
Went in and was helped immediately and found the right mattress for us
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October 2025 by Kay McFee
Meghan was very kind, professional and courteous with me.
I highly recommend Mattress Firm Massillon
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October 2025 by David Shingary
Braden and Meghan was very knowledgeable on different mattresses. They both made great people to work with. I appreciate all they both done in helping me pick out my purchase. Thanks for everything. I would recommend both of them for a purchase. 😁😁
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September 2025 by Autumn Noviski
Easy find & easy to buy . Have no received yet will get it a couple days
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September 2025 by Cathy Casto
The staff was vary helpful and knowledgeable
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September 2025 by sphynx2321
Bought a split king and adjustable frame Meghan helped us out thank you. Process went easy we tried many bed before landing with the one we got. Ill update when we receive it and a few night with it.
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September 2025 by wanda sells
It was a great experience.
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September 2025 by adam sara
Excellent customer service! Meghan was so wonderful to work with, she did a great job of listening to us and matching us up with the right mattress. Very pleased!
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September 2025 by jerzgirl9382 Todich
We went in not having any idea what we were wanting. Katelyn was great! She was super helpful without being pushy at all, like most sales people. Thanks so much for the great experience!
