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January 2024 by Jessica Blackburn
Great experience! Shayla went above and beyond for us very respectful and nice to talk to helped us find a mattress that fit both myself and my husband 10/10 would definitely go back ans recommend!!
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December 2023 by Gloria Bear
Loved I could walk in get all my questions answered and walk out knowing I had ordered the exact mattress I needed! Very friendly and helpful salesman.
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November 2023 by Tracy Eash
Cory Lee was knowledgeable and informative. She worked with our budget, and wasn't pushy to go over. She answered all of our questions with friendliness and patience.
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November 2023 by Sam Brown
The salesman met us at the door and followed us to allow us to get an idea of our wants and price range. He answered all our questions he was very courteous and helpful we knew we wanted to do business with him and Mattress Firm.
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October 2023 by Stephanie McElfresh
Cory was so helpful in our decision making. Very very knowledgeable about all the beds in the shop on the showroom floor and even recommended a mattress that wasn’t in his store so we drove to a different one to try it out. Of course we came back and bought from Corey because he was very very helpful
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October 2023 by Tammy Mullen
Our salesman, Damion was very helpful in assisting us with choosing the right mattress for our needs. We were able to try several options before deciding and he was knowledgeable about the differences of each one. Overall a good experience!
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September 2023 by Lauren Schweizer
Damien was an excellent salesman! He was very knowledgeable, not pushy and very honest. He explained many options and was genuinely happy whether we chose a high end mattress or a less expensive one, as long as we were informed. He quoted us an option from the Canton store and we made sure to drive to Massillon when we purchased so he would get the sale. He deserved it!
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September 2023 by Susan Wilhelm
This was the only store I shopped for a new matress set at. After seeing their extensive line of mattresses on their website I went to the store and made my selection. Robert was most knowledgeable and helpful and let me try a number of beds before my selection. I feel confident very good about the set I chose. Also great financing options.
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September 2023 by Donna Hardy
I have been a Mattress Firm customer for decades. We did our research and physically tested the top candidates at 3 different retailers once again, the purchase was made at Mattress Firm. The sales rep, Rob, knew his products and was so much more professional and knowledgeable than the other sales persons we visited.
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August 2023 by Austin Holbrook
It could not have been a better or more professional experience. Victor patiently gave us perspective and was as helpful as anyone could be. He prepared a detailed email so that we were very informed. The mattress delivery went perfectly (something that Best Buy, Macy's, and Home Depot all recently failed at). The mattress feels just like it did in the store. I am 100% satisfied.
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July 2023 by Tatyanna Myrie
Cory took the time out to explain the differences between the mattresses. He took time to find the one best fit for me. It was great, I received great deals. Customer service was great.
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July 2023 by Robin
Cory was wonderful! Very helpful & we are excited for our purchase.
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June 2023 by Hilary Buckwalter
Very friendly, helpful & honest. Quick, easy experience getting a twin mattress for my Daughter. Thank you!
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May 2023 by W
Cory at the Massillon store is the epitome of professionalism. Zero pressure and a ton of information. Last time I bought from here it was NOT a good experience. This time the experience was top notch. The right associate makes all the difference in the world
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May 2023 by Matt Lockhart
Chris was very helpful in keeping it around my budget got approved for over 2k but wanted to keep it around 900$ got a bed my women loved and some extras all for a lil over 1k. First time buying a new mattress and he was really helpful
