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June 2023 by Xi'an Kline
Poor customer service with online ordering. Impatient, unkind, don’t seem to want to help. Apparently, I’m not the only one who thinks so.
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June 2023 by Ghoul Von Horror
Worked here years ago. Wonderful company . Had some health issues. Wanted to post photo of one of the owners because he had the best sense of humor. Definitely a bunch of nice owners, managers, and workers. They are very strict about what gets listed and picked.
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June 2023 by Lee Davis
To lady that got dented tanks all you have to do is make space in your freezer and fill tank with water and let it freeze and it will push the dents out
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May 2023 by Shawn Mobley
I ordered a Kickstand safety switch for my V-Star through Ebay. The price was right and it arrived super fast. The part was in great shape and works as it should.
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April 2023 by Branden Brinton
Came in looking for parts for a project bike.Bob met me at the front counter and was very helpful.Was helpful making sure I had the right parts and even looked over the condition of the used parts for me.Definitely would recomend. Looks like if you need it they probably have it.
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April 2023 by Jason Winburn
Great to deal with. Video documentation before donor bike disassembly is awesome. Reasonable prices.
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June 2022 by Tim Wheeler
I have never had any problems with Pinwall. If I have ever received anything that didn't fit my ride it was because I didn't do my homework or, I have one of those bikes that it could be a 94 or a 96 if that make sense to you. It's a 95 but they were making changes to say hand controls of such. They are a great source for used parts.
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April 2022 by Jeremy Reynolds
Mistake was made on my end, however I was not happy with how it was explained and not really wishing to help me out. Don’t recommend and will not order from them again. If you get a wrong part you just might be out of luck.
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January 2022 by Justin Adams
Purchased a set of subframe rails on eBay for what was was described by Pinwall Cycle Parts as Buell XB series Lightning, but in fact were for a Ulysses. The adventure bike.. that the part does not cross over. Me trusting that I was in good hands when I ordered the parts had them powdercoated the factory color so they would look new. Got them back, went to put bike together and guess what, doesn’t fit. Contact Pinwall through eBay only to be told that because the parts have been “modified” they won’t take them back and it’s my fault for not test fitting. Also that I should just try to sell them on my own. Mind you, I didn’t ask for the cost of my powdercoating to be refunded. That’s $100 gone. Best of luck working with them. Hopefully you have better luck than me.
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October 2021 by Phyllis Melton
Got it sooner great shape for being used thank you very much.
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September 2021 by Carol Zingery
They had what we were looking for at a reasonable price. Service was quick & easy
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August 2021 by Sebasthian DV
I've purchased multiple used parts from Pinwall Cycle and they never fail to meet my expectations. They sell quality, and most importantly, working used parts at bargain prices. I would not hesitate to recommend giving your business to Pinwall Cycles. Keep up the good work!
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August 2021 by Rick Brough
I bought a hard to find part on eBay and my address is a little tricky. Not only was the part as described and worked perfectly but it also got here early! Excellent customer service when you call them as well. Thank you!!!
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August 2021 by Black Bart Roberts
Do not order anything from then online. They're going to take half your money in The return. And their customer service will be absolutely 0% help. They have no information whatsoever that will be helpful. If I could give them zero stars I would.
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May 2021 by wagner martinez
If I could give 0 stars I would. This company is trash they wouldn’t give me a return label made me pay out of pocket to send my item back. They are terrible with returns if your undecided on the item your buying because of how it will look after or perform don’t buy from them.
