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February 2024 by Alex Lab
Tried to transfer a credit card balance from one PNC card to another one that I got at that bank told me I can't do it at the bank I have to call done with PNC
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November 2023 by Metal Works
Great bank and service. A lot of the complaints seem to be self inflicted by the customer. Education on your personal finances would help with your management.
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October 2023 by stephen morelli
worst bank in the world for service can't make a deposit in my daughters account without an atm card and going through a drive through. i don't have atm card, and even though i'm deaf, i don't talk to t v screens. new motto : forget you ,take your money elsewhere, like chase or huntington
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September 2023 by Frank VanScoder
Wow !! What a crew .I recently opened up a checking and savings account at this branch and they never ordered my checks which I needed ASAP for my direct deposit. I called them to ask them why my checks never arrived and they said that they had forgotten to order them. I asked if they could overnight them since I needed them two weeks ago and they said no problem.Need less to say I did receive two books of checks and they charged my account $59.26 because they put the overtime shipping on it.Again paying for someone else’s mistake.
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August 2023 by Brian Born
Miserable. Take your money from this hellscape of a company and run! Poorly managed at the highest level, and the epitome of corporate greed. This "bank" doesn't even have proper human tellers. Locations have closed all over the country so they can improve their bottom line. They don't care about you.
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May 2023 by Lawrence Weidleman
Slow, but blaming it on lack of workforce while they are looking at their cellphones. I blame it on poor management that is most likely over paid. They closed Massillon, Navarre and Dalton Ohio branches and wonder why they’re so busy. Worst decisions ever made by PNC. When they fail I can say “I told you so!”Sucks not having a teller I have to go to the, work at home teller who obviously doesn’t really give two $hats whether there is a line or not
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November 2022 by Josh Martin
I had my bank account charged 5 for a nonexisting oveedraft. This bank is horrible
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September 2022 by Ashley Jasinski
Slowest service ever. I have been in the drive through for 10+ minutes and no one’s even greeted me…im not sure why no one else has stepped in to help
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April 2022 by Summer Bay
Their ATMs are almost never working. They never let you deposit cash into them?!? This is the closest PNC without having to drive clear into Belden. It’s the most inconvenient thing to experience, I don’t even understand why they even have ATM’s at this point. Very annoying.
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August 2021 by Matthew Musisca
These mfrs stole 720$ through the ATM, advanced me my own money back then stole it back because they didn't count the right arm. As soon as they give me my money back I am done banking with PNC forever. Trash
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March 2021 by Karen Haley
We have been trying to close a zero balance loan account for more than four weeks. Every time you speak with a "Customer Service" representative the story changes. We keep getting the run around, up to and including being lied to and getting a letter in the mail stating they are unable to close the account. Twice now, they have come up with a fee or charge that has never shown up on the online portal dashboard. But when we access the accounts, the balances show as $0.00. They need to read up and understand the meaning of Customer Service because they are absolutely FAILING at it. I'm fine to pay for charges we owe, but it seems they are just manufacturing new fees each time we call. I've filed a complaint with the Better Business Bureau. Hopefully they can help us get the account closed. Learn from our mistake and use another bank for your loan needs!
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September 2020 by Jay Sweat
slow slow need to open another branch like by Navarre and hard to get in and out of and did I say slow over 50 mins so far and still waiting i under stand they get paid by the hour but come on
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August 2020 by scott morris
Waited 45 minutes in the drive through. If you want to see what life is like in Venezuela, this is the bank for you
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June 2020 by Wayne Steele
Slowest drive through service I've ever been through. Good thing I filled up my tank first. Dont know why it would take 10 minutes each person. Rediculous.
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September 2018 by Tom Davis
Find A Different Bank! I have been banking with PNC since I purchased my first home back in 2003. Back in June 2018 this branch signed me up for auto drafts for my mortgage. They didn't process the paperwork and my mortgage didn't get processed by the due date. This happened two months in a row, they made it right and didn't charge any late fees. But now I have my credit report looked over I dropped 200 points. I have NEVER missed a payment!!! There is nothing they can do they say!!! They tanked my credit report over there mistake!!!!!
