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January 2024 by kelsi hofacker
NEVER SHOP HERE. If I could rate this store zero stars I would. I spoke to someone over the weekend stating I knew my payment was late but that I had no money to pay it until the 25th of this month & that I knew there would be a late fee and that was okay but as long as it was on the 25th. I was supposed to call them on Monday and talk to them about switching my payment plans to monthly but I had a family emergency over the weekend and had to travel out of state so I was in the car on Monday driving 15 hours to deal with other things and forgot to call them because I had larger things happening. I had borrowed money to put in my bank account so that I could get home from being out of state and as soon as the money hit my bank, rent a center took it even though I had told the man multiple times that I could not pay until the 25th. Called the store and talked to the acting manager and he called his boss and his boss stated to him that since I did not call back on Monday and talk to him (about switching my payment plans to monthly, which has nothing to do with the fact that either way I could not pay until the 25th) that I wasn’t allowed to have my money back. So they are currently screwing me over leaving me stuck out of state with no money to get home even though we had previously talked and I had stated that I couldn’t pay it until we got paid again until the 25th. I will never be using this company again , they will never receive another penny from me. They have no humanity, no care for what is going on in anyone’s life and they will take money out of your account whenever they want even with previous promise to pay arrangements. Called coorperate and they were no help at all stating I could not get a call back for 24-48 hours which is no help to me because we have to have that money back in our account because we have to be home before Monday so we can go back to work. Absolute horrible company with horrible workers and I would never tell anyone to deal with these people because they literally do not work with you. They do whatever they want whenever they want.
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December 2023 by David Currence
Love the experience
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December 2023 by John Gnagy
Awesome people
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December 2023 by Melissa McDaniel
Very nice staff!
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October 2023 by Ryan O'Connor
Solid people. I sit comfortably because of them. I wanna own this company.
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September 2023 by madison sheeler
if i could give zero starts i would. i was in need of a stove last minute toward the beginning of august so i stopped into rent a center and purchased one. the first time i used the stove after purchasing, cockroaches came out and now i am dealing with exterminators. absolutely disgusting and now i have to buy another new one somewhere else !!!!
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September 2023 by Oliver Beisel
If I could give negative stars I would bought a stove from them was skeptical of price but everything seemed to check out then they got to my house and neither of the delivery guys knew what they were doing by the time they got up the stairs to the top of my porch the stove was not even on the dolly anymore then the first time using the stove I find out it is roach infested and have to throw it out so all my money went down the drown !? Also the plaza they are in is connected to a lot of other places including restaurants which is very nasty if the whole place has them ?
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May 2023 by Clinton Walker
Amazing workers and they really help you with whatever you need.
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January 2023 by M J C
I'm in the process of moving and I have nothing in terms of household items. Mainly needed a fridge and some furniture so I came here. They have a 6 month same as cash plan that was what I needed. It gives me the option to not put out thousands of dollars all at once or pay interest charges on a credit card. I was helped by Mike and he was very professional in explaining my options while finding me exactly what I wanted at a price I could afford. I didn't need anything fancy just a fridge and freezer, no water or ice machine just a basic fridge to store food in. He didn't try to pressure me into something I didn't need and got me taken care of quickly with next day delivery.
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January 2023 by Harold D. Gray
Have not had a chance to experience the Web site yet..
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December 2022 by Harold Gray
Have not had a chance to experience the Web site yet..
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December 2022 by LOTS OF LOVE
This was an emergency my daughter was sick literally my washer quit working normally I would not want to rent But Jerrick T an the others was like walking into home.And not pushy sales people. He’s been withRent a center 10 years an u could tell his mannerisms was perfect this is coming from an overstressed mom ?????
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November 2022 by Carla Harper
Needed a washer till my new one was delivered,
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September 2022 by Cutty Lamar
I've gotten multiple items from there and honestly they were all great to me great staff, great delivery guys. They made everything very convenient for me to work around my work schedule and still get the information I needed. No hour long paperwork for me. Nick one of the managers was absolutely great in my last purchase??
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August 2022 by Heather Kochis
The staff are really amazing, they do everything in their power to make you happy and work with you. I highly recommend
