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April 2023 by Bonnie May
I bank at the Massillon branch and have been treated very well by employees. No complaints!! No one has ever been rude and greeted with smiles!!
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December 2022 by IcyYoungin
Very Rude Women Work Here. Not Polite, Unmannered. Costumer Service Sucks. Karen Prejudice Vibes.
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March 2022 by Jermaine P
Made me feel unwanted and unappreciated at this bank/ credit union. Would not recommend.
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March 2022 by Nelson Griffith
A friend recommended me here but the service is garbage
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March 2022 by Icy Youngin
This place is unloyal and doesn’t value its customers
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March 2022 by Jeanne Billman
needs better customer service
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November 2021 by Paul Cantor
I am very happy with the service and security that the credit union provides.My one complaint is that I would like them to "modernize" a bit and allow deposit of checks remotely using your cell phones camera. The people are pleasant and knowledgabe
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April 2021 by leah seesan
I’m sure this bank is good for most people but I REGRET ever going through this bank for my car loan.The certain people that I had worked with in regards to my loan and a situation I was in, were VERY misleading. Telling me one thing but not standing by that word and then twisting it up to mean something completely different. VERY UNPROFESSIONAL.I WILL NEVER EVER AGAIN DEAL OR WANT TO DEAL WITH THEM. I would not recommend this credit union to anyone else.
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February 2021 by Falcon Auto
Great place to deal with! A+++
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October 2020 by Chris Biedenbach
The people are very friendly here. I'm sure it's a great checkbook bank but as far as embracing technology (e-banking, online and apps), they are seriously behind the curve. The online system fails to update on a weekly basis. If you go by your online banking balances- you will be wrong! If you like retro, like checkbook and little pocket balance books, this is a fantastic place. In short, I'd recommend it to my parents but not my kids.
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February 2020 by Xae Magic
If I could leave a lower ranking I would a bank that isn’t loyal by its word is not a place I’d wish to do business
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November 2019 by Sue Neal
I have had an account here for 12 years.Have never had a problem.Everyone is very friendly
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August 2019 by Shelia Neal
was a member for years was always well taken care of and help were kind an helpful
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May 2019 by Patricia Ott
Very knowledgeable, friendly & helpful. They are really good with security of our money as well. 15 years and many business & personal transactions later and very satisfied.
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February 2019 by Tammy LeMasters
Been member for already 35 years. No problems ☺ï¸
