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March 2024 by eccentric1111
This is a nice ups store. However, there are times when one of the associates starts long winded conversations with people she knows instead of waiting on customers waiting for service. Customers should come first.
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February 2024 by B. Smith
I have use this particular store # 5845 for multiple returns and the staff was helpful and professional.
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February 2024 by Lisa Brooks
Fast & friendly service
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February 2024 by Breanna Price
The clerk smelled terribly of alcohol, her speech was slurred, asked to speak with the manager and she replied with “I am the manager”. I left the store and didn’t even ship my package the service was so terrible. Hope the owner is aware of their manager, how the Better Business Bureau hasn’t shut this place down yet is beyond me.
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February 2024 by Mariah Palo
i have been debating on leaving this review but people need to know, i was in the store last Thursday & the lady that helped me .. i don’t even know how she was working with the level of alcohol i smelled on her breath. She was talking loudly enough for people to hear, to the UPS driver that was there about how people don’t like to show up for work. It was just a very weird & unprofessional vibe in the store. & honestly I probably won’t return, I don’t feel comfortable coming to this store for service with how drunk that lady was that waited on me. & I see a lot of bad reviews as well…. Maybe this store needs new management.
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December 2023 by Deanna Lavoie
The worst experience I have ever had. My package is lost the store said they are not UPS and have no responsibility after my package leaves their store. This is not a true UPS. Do not use any “the UPS stores” . I can’t believe the worst customer support I have ever seen in my life. Save ur money and time and don’t use them for ur shipping needs.
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December 2023 by Wil
They always are pleasant and accommodating and get my packages where they are going on time.
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December 2023 by Megan Beery
Extremely disappointed. Of course this is the closest store to me but I will be driving out of my way to go to a different store.I walked in waited for two other people to be helped. Once I got to the front to be helped the woman didn’t even acknowledge me walked away, found her personal cell phone and went and showed pictures for a solid five minutes to someone .I stood there waiting not being helped for five minutes not even acknowledged or asked can you hold a second .When she finished showing the photos of her niece did not even say sorry.I don’t mind waiting as long as other people are respectful .
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November 2023 by Dee Anderson
Get service as always by Brooke and Kaylei. Always so helpful and even make my job easier shipping. Always giving me tips and advice for shipping. Thanks so much for all help!
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August 2023 by Karissa Williams
Just want to say a huge thank you to Brooke! She was such a big help for me! I was pretty uneasy about how to go about shipping my items. She seemed like she genuinely cared about my needs and answered all the questions I had throughly. Definitely will be coming to this store more! Keep up the good work!
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August 2023 by Jacob Gerber
My little brother is in the military and I like sending him packages from home... Brooke was able to get me a box for my items and updates for shipping! Definitely recommend her and this store!
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August 2023 by Lauren Arnold
Both Brooke and Kali are always are happy, and helpful with whatever i need when i go in to this location! The tan lady in there is always standing in the back in her phone making moans and groans … very unprofessional… Brooke and Kali are always wonderful!!
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August 2023 by Jasmine Hacker
I’ve been trying to get my package forever now it seems like, I call because a note finally got left on my door and the lady absolutely rushed me off the phone and basically hung up on me. My package has sentimental value to me and I just thought it was rude .
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August 2023 by Erika Zeller
I have always taken my returns there with basically no wait and all the staff have been great! Brooke seems to help me out the most, and I haven’t had an issue yet.
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July 2023 by Esta Ryder
Megan went out of her way to make sure my package was able to be sent out that day when I had limited time to get it to her before the cutoff. Everyone was kind and helpful.
