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March 2024 by Kathy Audi
It was a great experience, the guys are efficient and quick. Explained what they were doing at all times. Very professional. Will return.
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March 2024 by Jerry James
Quick and easy
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March 2024 by In my Opinion
Excellent service as always!
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February 2024 by Raider Kitty
I've been getting my oil changed here for over 15 years and I literally love these people.... I always pull away with a smile on my face!!! ☺️Tonight I arrived at 6:58 p.m. and I wasn't for sure what time they closed, they brought me in with a smile on their face took care of my oil change and they were pleasant the whole entire time!!!! I recommend Valvoline to everyone they never cease to amaze me!!! I will always come here!!! I LOVE U GUYS!! ❤ Tonight it was Nick and Jacob Steele that took care of me!! What a pleasure it was to deal with these young men!! ? my whole family gets their oil changed here and I couldn't imagine going anywhere else....? Melissa H.
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January 2024 by Lisa Vaughn
What an outstanding crew they have at the Valvoline Massillon! They are wonderfully helpful and pleasant. I feel very positive after a trip there. I’m thrilled my car is ready to go and I’m happy with the courteous treatment I receive. I love my Subaru! Thanks for keeping her rolling, Valvoline!
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December 2023 by Robyn Michaels
This place was clean, the employees were kind, and it did not take long to do my oil change. Jacob talked me thru everything, explained everything perfectly, and did not talk down to me or treat me like I was stupid when I did not know something. That is important to me! I will most probably be going there for my future oil changes. Thank you, Jacob and team!
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December 2023 by Bob Random
Great customer service and nice friendly environment. Love the positive attitude the staff had. Such a pleasure knowing people I can trust in my home town. I would also like to shout out my guys Nevan and Korey for working hard and creating a positive and supportive environment.
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October 2023 by Donna Fothergill
The dudes at Valvoline Rock!!! Went in for an oil change...Price was right....and BONUS the Guys are good to look at. Top notch team in Massillon!!
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October 2023 by Abby Rosenow
They did a great job didn't even have to get out of my car. They were done in no time
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August 2023 by Booker Reid
Had an oil changed on my truck. Technicians were very courteous. No pressure on sales . They only recommended what they think you might want . Will come back again.
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August 2023 by Laurie V.
I seriously love coming to Valvoline to get my oil changed. The staff here is friendly, fast, and efficient. It is so convenient to wait in your car for 20 minutes to get this mundane task done. They almost always send me coupons. They do offer other services, but I've never felt pressured. I've been to several area Valvolines and the service is always consistent. You guys will always have my business.
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August 2023 by Dawnette Davis
My experience here was fantastic. I was greeted right away by Patrick who couldn’t have been more professional and nice. I found a great coupon on Valvoline’s website and got 50% off. That covered up to 5 quarts of oil and they topped off all fluids and checked tire pressure. No pressure to buy more than I needed. I noticed right away when I pulled into the bay that one of the people working was a woman. I love that! Mostly because my Aunt was the first female to take auto mechanics class at Washington High School. She was my hero. So I asked Kelly if I could take her photo and she was kind enough to oblige. I was really blown away by how well everything went. They all worked together like a well oiled machine. Pun intended. Great work and great customer service by everyone there!! I will definitely be going back.Services: Transmission
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August 2023 by Haley Moyers
I was having an oil leak and drove my car in to have it checked out. My wait time was short, and the staff was so kind. It was just my drain plug being loose, so they got it sorted out quick. The young manager working, I didn't catch his name, and Devon ( I believe was his name) were efficient and friendly, very helpful. I reccomend this over walmart any day! ?Service: Oil change
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August 2023 by Mitch
Came in for a oil change. Wow. Enforcing sales scare tactics today. Came in for a oil change. Guy says "Your belt is about to snap" we can change it now for $140.00. Yeah ok. Declined belt. Took it to autozone it was a Poly V belt only $12 and about 20 minutes worth of work. Talk about a rip off.
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August 2023 by Rebecca Hume
Jacob was super respectful and the whole team was apologetic about the wait, which wasn't even that long! Always the best service here, thanks for everything!
