Diehl Subaru, located in Massillon, Ohio, is a family-owned and operated dealership that offers a wide selection of new and used vehicles, including Subaru models, SUVs, trucks, and vans. Situated on the Diehl Auto Mile, the dealership provides a friendly and low-pressure environment, making the car-buying process smooth and enjoyable for customers. The staff at Diehl Subaru, including team members like Addie Morris, Debby Knight, Jordan DeLillo, and Eric Bettinger, are noted for their helpfulness, communication, and compassion. Customers appreciate the team's willingness to assist, whether through constant updates during the purchasing process or by providing clear explanations of features and paperwork. Many reviews highlight the dealership's dedication to customer satisfaction, with individuals praising their experiences and recommending specific salespeople for their friendly and knowledgeable service. Diehl Subaru also offers automotive services, parts, a body shop, collision center, and detailing, ensuring comprehensive support for all vehicle needs. Overall, Diehl Subaru is recognized for its excellent service and commitment to making car buying a positive experience.
The 2026 Touring XT Outback is high quality! Sales consultant, Jordan Delillo, made the purchasing process seamless. He went over & above to ensure efficiency & be considerate of my time. Then, he patiently helped me learn the interior features so I could safely cruise along.
December 2025
Addie Morris from Diehl Subaru helped me buy my new 2026 Subaru forester wilderness. She was very friendly, helpful, communicative, and quick with sending any information that I needed. The dealership overall was a nice, low pressure environment with kind and helpful staff.
December 2025
Had a very pleasant time with Debby Knight!! She hooked me up with a Subaru Accent, couldn’t be happier!!!
