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February 2024 by Larry V.
After 3 years the leather chair I bought, the color has worn off the headrest and the inside of one of the arms. I have had to pay to put better foam in the chair also. A $1200.00 chair is now worth nothing. Their customer care is worthless. Buy somewhere else!
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January 2024 by Cyndy G.
We worked with salesperson Ryan Gebhart to find a new wall oven for a kitchen remodel. Ryan was excellent - very efficient and thorough. Even alerted us to a price reduction which was great. Thanks Appliance Center.
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October 2023 by Jamie Sawyer
We just purchased a couch and chair with ottoman from the Appliance Center. It is exactly what we have been looking for! Lynn was amazing to work with and so kind! The delivery drivers were great and on time. We will be back!
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September 2023 by DVW WORMER
Purchased a love seat & mattress from the Maumee location. Lynn was so very professional & nice. The whole process was easy and enjoyable. The delivery team was also professional & very nice. 5 stars! ⭐️ ⭐️⭐️⭐️⭐️
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September 2023 by Debby Peters
I am giving a 5 star rating even though there were a few issues. The final order was incorrect, however after speaking to our sales person, we were able to rectify the issue. Additionally, one side of our power loveseat isn’t working, but the service department contacted us the same day in order the schedule service. We found exactly what we wanted & were able to choose our fabric. Delivery was in the time frame we were given. The delivery team were polite and contacted the store when the issues were discovered. We will be a repeat customer!
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September 2023 by Deborah Baxter
Terrible warranty response. 14 days to diagnose. 14 more days to put in two parts. Repair started machine and left. Less than 2 hours later the machine won’t drain. Called Appliance Center back and they cannot come back for 6 more days! Draining was part of the problem to begin with along w two control panels not working. While the machine was pulled out from the counter I saw wet areas on the lower pan (I took photos) and service said it was oil. Disappointed in the machine and the after purchase response by Appliance Center.Update: Appliance Center said if I removed my comment on Google they would send someone out on Saturday! I said I’m not removing this until my dishwasher is repaired and that I was not going to be gangstered!
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September 2023 by Debbie Sagan
Was able to look at the appliances that we wanted first and then Chuck North went over the features. Then he looked to see if there was a better deal for us. Plus researched the qualifying rebates!
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September 2023 by Nicholas Wagener
5 star !!! Mike I is an excellent manager-salesman, really, knows the products and the delivery guys Tylor, Darin (hope I have their names, right?) friendly, did great work, worked well together, cleaned up, awesomely! Thanks
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July 2023 by Erin Krift
We had a great experience with appliance center:) Our delivery driver Darrin and his partner were awesome! They were very quick and careful. They were also very pleasant and polite:)
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July 2023 by William evans
Great customer service from sale to delivery .If we could give our delivery guys 10 stars we would , very professional and helpful.
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June 2023 by Brian R.
I went to the maumee store to buy a grill. I had to walk 3 laps around the showroom before I could find anyone to help me. After paying I was told I had to drive to the South St warehouse to pick up the grill. The warehouse is a good 10-12 minute drive in the other direction from where I live. You have to call a number to get let in the gate and it took 20 minutes before anyone came out and helped me. I won't be going back to Appliance Center.
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June 2023 by Susan P.
The professionals at Appliance Center turned a negative experience into a positive experience in short order. We have been customers of Appliance Center for a long time. When recently bought a new refrigerator and had several issues with it working properly. John Fulton and Michael Bogoian helped problem solve the situation. Also, Brandon and Nick were the delivery people who moved the refrigerators around. They were all top notch. Thank you for standing by your customers. It is much appreciated. We appreciate the help and the support.
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June 2023 by Matthew Pugh
Stopped by for lunch when they had the food trucks in the parking lot and left with a new TV and massage chair. Thanks for all the help, the manager Jim was very helpful
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June 2023 by Mary Bilbrey
The sales person was very professonalaland courteous. She wrote the order for a couch that i selected.
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June 2023 by Lloyd Larson
Showed up on time. Replaced appliance in a timely fashion, cleaned up and tested it out. Have purchased from them before and will again
