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“Make the app easier to use. The main issue I had was I couldn't upload one photo to the dispatch link and the link refreshed without any changes saved. The link ultimately timed out before I could submit my responses. Uhaul corporate customer service was less than helpful and abrupt in ending the call.”
“Had an excellent and easy experience with LIU. There is a strong smell of mothballs, but I appreciate their efforts to keep the pests away. Charlotte, the attendant, is great!”
“I rented a car at the airport that had a slow leak in the tire. I called the emergency service they brought a tow truck to the town I had driven to where I was staying and took that car and gave me a replacement car. Excellent excellent customer service I will spread the word and never forget it.”
“Reliable company great family energy really happy to see the new service manager here ! If you need a truck rental seriously reach out you will not be disappointed !!!”
“Had an outside storage spot here for years.Just recently vacated my spot,I have never had a bad experience here, employee always kept an eye on my property.Would use them again if ever needed...”
“We just got a storage unit today. They've got fair prices, and setting up our new account was painless. We had stellar customer service from the young lady in the office, and her name was Artasia. Thank you for making our entire transaction wonderful.”
“The girl told me 1 hour from when I checked in didn't happen. The only reason I gave them 4 stars was because of the mechanic Richard had me fixed up in about 1 hour”
“I've rented from this location for years for both personal and work reasons and have not once had an issue. It is easily the best Uhaul in the area. Vehicles are maintained, the GM is very helpful and accommodating. A lot easier and more personable to work with than the corporate locations or other businesses that deal Uhauls on the side.”
7:30AM - 5PM
1380 4th St, Perrysburg
Truck Rentals
“I broke down in the early morning had to get service on the I-75 in Ohio and had to go to the service yard had a great guy help me get there and was serviced and fixed by a awesome set of guys who loved joking around and treated me great. Had to spend my 10 hours off in their yard which I'm thankful they let me great pleasure with them zero complaintsThanks to all who have helped me it was greatly appreciatedTrailwood Truck Driver”
7AM - 7PM
801 Washington St, Toledo
Truck Rentals
“I had a problem with a trailer. They didn't have a replacement on site. Tracy, the manager took his personal vehicle to another location to pick one up for me while I was on the way back with the other trailer so I wouldn't have to wait or go out of my way to swap trailers. Great customer service!”
“I've been to a few of the yards and have been less than impressed. With that being said this yard did a great job and in a short amount of time. The staff was friendly.”
“We needed a truck to move a small apartment and this location was conveniently located. Inquired by phone and spoke with Mike. He was very helpful in recommending the correct size truck to do the job without over spending on a larger truck. The morning of our move we arrived at 9am. The truck was clean and gassed up waiting for us. Paperwork didn't long to complete. Mike took the time to share with us how everything on the truck worked. Mike was courteous, friendly and professional from the very beginning of this process to the end. Highly recommend this U-haul dealer.”
“This is hands down the best Uhaul in toledo. A few of these poor reviews are about the uhaul system, not this specific store, that's not fair. Always extremely cordial and helpful. I will continue to return to this location.”
“My vehicle was broken down and I needed a vehicle and the cost of car rental prices were outrageous I was able to rent a pick up truck for a reasonable price. The staff at this location were very nice and great to work with.”
“These guys are doing the best they can with what they've got. All of the issues that the reviews mention are Crappy CORPORATE policies from Budget. They overbook reservation windows. They don't guarantee inventory when accepting reservations. They utilize deceptive policies and pricing. BUT - the gentlemen working at this location were literally running around sweating, trying to serve their customers. They deserve some recognition. If you MUST use Budget Truck, you could do worse than this location.”
6AM - 7:30PM
3200 Secor Rd, Toledo
Truck Rentals
“The truck I got had less than 500 miles on it. It made my trip, which was a 6 hour drive wonderful. I will never rent from any other truck rental company. It will be PENSKE only. Thank you so much.”
“This place was VERY unprofessional. The manager that had her 1 year old child at work with her on the job was extremely rude. She would not even ask me questions or try to see what the mix up was with her employee that was doing the paper work. They tried to act like I wanted to rent a truck for theee days for $600 and then turn around and come right back. Moving a one way truck from Michigan to West Virginia for work permently. This place needs to be checked out the manager isn’t running this place professional and is not very good with talking to customers. I hope they get someone to come and see how these people are ruining U-Haul image I will not recommend this place to anyone. SAVE your self the head ache.”
“Andrew is very helpful and patient! I have been dealing with him for more than a year and he has always taken the time with me and my many questions. I highly recommend this site if you need to place your belongings and treasures in storage.”
“Moving can be stressful and time consuming. For decades I've been renting vehicles for travel and moving all over the country for work. Jeff was by far the best representative of any company that I've ever rented from. I walked in & 4 minutes later I was out the door & on the road. The gas tank was full and the truck was brand new. He's the fastest on this side of the Maumee river. The Doc Holliday of dispatching rentals. Just say when. The man's a legend.”
7AM - 7PM
2701 N Reynolds Rd, Toledo
Truck Rentals
“My experience was fine. Unfortunately the app did not work for me at all and the truck was definitely due for some maintenance. Otherwise, the rates are fine and customer service is fine.”
“Service is always helpful and trucks have never had problems. They always accommodate if you need extra time with the vehicle and don't sneak in any extra charges that I've noticed.”
“Today I had the worst experience with U-Haul. I spoke with some young lady who was very rude. I asked to speak to a manager and she said there was no manager. I called back and spoke with Nay and asked if she would have the manager give me a call. Nay was very nice and helpful. The manager Mark called me back and explained to me with regards to my reservation. Just wanted to give a shout out to Nay and Mark who were very helpful.”
“The young lady (Briezanna w.)that helped me at the end of the day was great. I was completely clueless on what I needed but she took care of everything. Excellent service. The gentleman that helped me at drop-off (unfortunately, I’ve forgotten his name) was just as thorough. Great experience.”
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“These two guys on Hunter and Jeff are the best.. the company has rented a van from them .. they have done nothing but been very helpful along the way. I would highly recommend renting from this Enterprise again.”