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September 2021 by Mark Pawelczak
Good insurance company
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March 2020 by Butters, the bunny
I recommend Tom Smith. My entire experience with this man has been excellent. Easily one of the best agents, he has displayed amazing customer service. He went out of his way for me and made sure I was in good hands. Simply put, he made a difference!
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December 2019 by Melody Moore
Great Rates The Gentleman Do A wonderful job!
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December 2019 by Debra Bryan
Our Allstate staff on Dussel Dr in Maumeeby Zoup are the best.
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April 2019 by Pat W.
In summary, Average at best. Allstate overall based on the incident below is a 2. This office has provided some support and been somewhat helpful, but not to the level I expect or received from my past insurance company. Overall a 3. My wife was involved in an accident when a person ran a red light resulting in a collision. The police cited the other driver. We called this agent and they seemed like it was our responsibility to handle the claim since it was the other drivers fault and should make a claim against the other drivers policy. In the beginning we ended up talking to an adjuster/claims dept and several Allstate people called confusing my wife, with a focus on closing the case rather than repairing our vehicle. Claims Service was not that friendly or good to work with. **It would have been best if the agent took control, explained our options and gave advice from the start, it would have prevented confusion.** There were follow up items as well resulting from the incident that were not completed by the agents office until I called back and one item was complete but not communicated to us, I learned it was when I called to follow up. I always feel like I am bothering them when I call....... My general impression is since the new owner took over, the quality of service has declined. But we had no claims I believe, just inquiries and purchases. But the tone is not as positive now.