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February 2024 by Allen Cassell
What a great experience we had with this site. We wish that every site acted as professional as this site did.. we broke down with a grand marquis 2001 in Hudson and we kept driving without lights or dash lights as the alternator went bad , we decided to drive the back roads due to this. And because of that we were able to find many places open for business for our situation. We first went to a place I won't tell, who wanted to charge us 275 for an alternator and I knew better then that. We went down the road and started to stall.. we pulled into a gas station and asked for the next parts store on our rout. It was AutoZone in another 5 miles we stalled and got a jump and went that 5 miles without head lights it was dark indeed outside. We arrived thanks to god, and AutoZone had my part for 175 out the door, the very same part that the store before wanted 275 from me. So then it was about 20 minutes till closing as they pushed out a machanics cart full with tools for me to use. And wow they were so great to us. I was able to fix that situation withing 20 minutes as they all were ready to clock out and go home, as they put us first !! Wow.. after I fixed that alternator they say to me I should have worked for nascar lol, and then they told me to have a great nite. Omg such awesome customer service, I am so happy with this location please make sure that they receive nothing but rewards for such dedicated actions. Thank you autozone
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February 2024 by Aho Algelil
AutoZone's commitment to customer service is unmatched. They consistently go above and beyond to ensure I have a positive shopping experience, from their knowledgeable staff to their hassle-free return policy. It's clear that customer satisfaction is their top priority, and it keeps me coming back every time.
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February 2024 by Jay R “Jramatik”
Customer service is great. No matter who is there, they seem to care.
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February 2024 by VAL
The man who sold me the gas cap on February 10, 2024; around 11:00AM, was very friendly. He assisted me quickly and I was in and out the store. He explained some info about the product too.
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December 2023 by Jacqueline Davis
Davon from the Cleveland Heights Auto Zone on Mayfield Rd. was so kind and helpful! Go see him! ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Abhijit Singh (Abi)
Very friendly customer service, and had exactly what I needed!
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November 2023 by yvonneolivia
Very professional customer service
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November 2023 by Tiffany Rencher
Came inside to get a replacement light for my truck. The woman working the register CoCo was very rude and unprofessional.
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September 2023 by Richard Nemeth
As soon as I walked in, I was greeted by am very nice young man who asked me if I needed help, I did, and then took him up on the offer. On my phone I had a list of about 10 items I needed to buy, I showed the list to him. It seem like he just glanced at the phone and then said “I’ll be right back”. I am not kidding when I say that in less than five minutes he comes up to the front register where I was standing carrying every single thing on the list and a couple of them he took a guess at, and was right on. Well, can you guess that I won’t go anywhere else from now on?
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September 2023 by dani hitt
Store #4545 Through a through oreillys shopper but stopped here for wipers really quick. Gage was awesome . Stellar customer service. May reconsider my loyalty
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September 2023 by Sean Barker
Had a bad experience here unfortunately all other locations staff was friendly and ready to help, i called in here and from the first moment all of the conversation was about "what we cant do" angry faces. I Remind me of the movie grumpy old men
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August 2023 by JAY WHITE
Stopped at Auto Zone to check to see what was causing my engine light to come on. James G immediately assisted me came out and hooked it up to the machine. Advised me of what the problem was and gave me the cost of my supplies. I also had low oil pressure, he looked up my oil type grabbed the oil for me and supported me thru adding my oil! I appreciated his KINDNESS, TIME and GREAT CUSTOMER SERVICE! I would pass by any other Auto Zone to come to this one. Definitely will be back when needed and suggest anyone who needs an Auto Zone to visit this one!
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August 2023 by Brittany Lopez
This location is always on point! Friendly staff always eager to help. Ask for Dennis! his smile is contagious and his kindness will keep me coming back.
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July 2023 by Scott P. Dann
Cory R was very helpful changing my daughter's headlight.
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June 2023 by Gary Varvaro
They didn't have a part, so the manager ran to another store to get it for me. Great service.
