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February 2024 by Elspeth Michael
Fast, friendly extremely knowledgeable
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February 2024 by Rochelle Prashker
Quick and efficient service with helpful suggestions and courtesy.
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December 2023 by theresa lisching
Large selection of batteries i neede. Person in store was very friendly and helpful
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October 2023 by Myra White
The store is not only stocked with every conceivable light bulb and battery, they can also replace your fob for about 1/3 less than auto dealerships. The staff is very well trained & they can handle the challenge of installing obscure battery locations. Conveniently located in Mayfield across from Golden Gate.
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October 2023 by Heather B
Paul was super helpful and professional helping me find the correct batteries! Thank you Paul!
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September 2023 by Michael T
Never go there. I have dropped my IPhone 100 times and it finally cracked. Went to this store and got a new screen put on. Put my protector back on. 1 month later I dropped my IPhone with all the protectors on it and it cracked. They won’t warrant my purchase. They definitely are using a very cheap screen so we can keep coming back. Never again.
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September 2023 by Bobby Baughn
Customer service the way it should be! We are currently on a 2 month RV trip and I needed to replace the 4 house batteries on the motorhome. I purchased the batteries at a Pittsburgh store (also a wonderful service experience) but couldn't install them until we got to our next stop on our trip. So I needed to find another store along our trip route to return the 4 cores for the refund. After calling one store and getting a "No we can't do that" I called this Mayfield Heights store since it was a little further along our trip route. Ryan couldn't have been more helpful on the phone and after confirming with Paul the Manager, I was OKd to drop them off when we passed through. The drop off was easy and quick as they were obviously expecting me. Thank you Batteries Plus for doing the right thing and valuing your customer.
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June 2023 by Bob McHugh
I hired batteries plus in Mayfield Heights Ohio to replace a screen on my daughters iPhone. I didn’t even know they performed this service until someone recommended them. From the first call, I spoke to Paul who i believe was management. He was very knowledgeable and professional. he gave me a timeframe that he needed to order our parts which was just a day or two. When I called in for service, he remembered me by first name and he had what I asked for. I dropped off the phone and it was fixed properly within a few hours. They actually called me and told me that one of the screens they had installed first was not gonna work. It was due to a faulty part. Paul drove all the way to Macedonia, which is about 40 minutes away to get the parts we needed to assure me that I had my daughters phone back the same day.I will always go to batteries plus 1st for this type of repair or other things that I need for my business. Very impressed.Bob McHughMcHughs Plumbing Inc
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June 2023 by Jake Strieter
Came here for car key fob. Lady working was very friendly and replaced my key fob for me in under 1min. I was in and out and they took Apple Pay!
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May 2023 by Michael Rose
Walked in with my flashlight with brand new batteries and they checked the voltage which was cool and I asked about the bulb and he turned on the light. I couldn't believe it;5 miles before,nothing. Nice folks accommodating. Wow! 2023,who knew?
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March 2023 by Nikki Darling
Excellent customer service! I highly recommend this place! I’ve spoken with more than one employee and everyone was extremely friendly and helpful! Stopped in today and the service was awesome!
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March 2023 by Spencer Jones
Offered great quality customer service and attempted to help in the best way possible.
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February 2023 by Taiwannika Walker
So grateful for the convenient location and availability of product on a Sunday morning…especially because I didn’t lose power and was able to log on in time for my meeting! The customer service was impeccable. I was offered an opportunity to register as a business customer and received instant savings!
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December 2022 by Terry Broberg-Swangin
Helpful, professional. We're able to get a battery in one of my 2 watches. $14.00 for a watch battery, BTW. Found the perfect bulb for my dining room. All around good experience.
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December 2022 by TJ Cicora
Great store. Has everything I ever need.