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February 2024 by Berry “Mr.” Wordy
Awful. Minute clinic is way over loaded and understaffed. Pharmacy is slow and inaccurate. Double and triple check anything you buy here. Pretty much any place is better than this location.
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January 2024 by Susan Ostrow
I visited my CVS this evening after work, having received many reminder emails to take advantage of my 35% off coupon offering from CVS..... I checked out and was surprised that 35% off was not applied to my order. I questioned the Personnel at the checkout and they informed me that no such discounts were available. This, even after scanning my CVS card.... I was surprised that they did not inquire further or offer to look up my account and the discount offerings in more detail. Perhaps a better way for CVS to handle this is to offer employees training on how to better service guests and address is kind of offerings that are clearly emailed to CVS guests. Thank you
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January 2024 by Lexi Bolek
Issues with prescriptions every single time. Told by the pharmacist to take my business elsewhere because she's unable to resolve the issue of filling my medications on time, when the prescription is sent to the pharmacy.
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November 2023 by Michael Salk
I have been waiting to resolve a prescription issue for a week. The staff have said everything from "Our computers are not ready because of lunch break, call back in an hour" to "Your doctor called the wrong pharmacist, have him call me". I have disrupted the lives of four medical professionals and still no prescription. On Monday I made it clear it was an emergency. This is Friday. Every day there is a new bungling of the interaction. There is one competent pharmacist named Jackie. She is fine. Unfortunately, everyone else is a joke. Do not use this pharmacy.
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November 2023 by Jessica Gardner
Never start filling the prescriptions until I show up and ask for them. Then have to wait days or more for them because they didn’t just start the process when the prescription was sent.
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August 2023 by Ralph D.
Unbelievably they closed the drive through window during normal working hours. This has to be the worst pharmacy I have ever gone to. I am moving all my many prescriptions to Rite Aid.
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August 2023 by Zalah N.
Went in to get testing done at the minute clinic. Instead of being helpful, the older black woman with the bad wig/ side part combo was very confrontational. If you're going to lack empathy, especially toward fellow women, you shouldn't be working in this department. Maybe she should find a new profession. Being a prudish boomer isn't very good bedside manner. Thank you.
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August 2023 by jordan williams
I don’t appreciate how a stocky white woman with glasses treats her employees. I’ve witnessed her yell harshly at her employees and especially constantly disrespect her black employees. She constantly stinks of alcohol and smoke and could be the reason for why she has a very short fuse and seems to get easily annoyed. I’ve seen her shove her employees hands away and turn tomato red over them making minor bagging mistakes during my transaction. I believe this woman’s name is Lindy. However there also happens to be another very tiny almost sickly looking manager with a thick Russian accent named Tatianna who also yells at both customers and employees shes is completely unprofessional and always seems like shes ready to snap. I would never send my child to work for these abusive loud mouth managers. For these reasons I find my experience at this store very unenjoyable and would highly recommend getting better management. Very big nicely furnished store with potential but lacks the backbone which is the disrespectful management.
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March 2023 by Kameron P.
The Russian/ Hungarian woman at the pharmacy is rude! She needs to learn how to talk to people
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February 2023 by Kelly Columbo
Think good pharmacy but slow get medication girls up front always nice friendly
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January 2023 by Audrey Wiggins
The CVS at Eastgate is always clean and organized. The Associates are friendly and helpful.
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December 2022 by Dmitriy Y
Unfortunately, this is one of the worst CVS locations. The pharmacy is disorganized and nobody knows what is going on. Scheduled appointments are lost in the system. Schedule your vaccines in another location if you can.
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December 2022 by stasha sharpe
Just called to get a prescription filled. And it’s on back order, not a problem. I lady with a Russian accent picked up the phone. I do recall me having several interactions with her. And I do also know what she looks like. She has the WORSE customer service and phone skills known to man. This woman should NOT be answering the phones. If I could give zero stars I would.
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December 2022 by Toby I.
Went in today to get a prescription refilled just a little before 2 this afternoon. The whole pharmacy is locked up because "they were on their lunch break". When does the whole store shut down for a lunch break. Do they not realize the customers may not have time to return. Guess I'll start using Giant Eagle from now on. Poor poor decision on the managements part letting a whole staff go at one time, just shows their customers mean absolutely nothing but a paycheck
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November 2022 by JBS
WORST CVS and by far the WORST pharmacy. The pharmacy is the epitome of absolute garbage. Don't even bother to waste your time. Literally not a single person working inside that pharmacy gives a single f about you, your prescription or your time. They just don't care. I can absolutely guarantee that you'll have an issue one way or another if you use this pharmacy.