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July 2025 by Hillary Lauer
I come to this FedEx regularly because I teach art classes and often need prints, but after this experience I won’t be returning. I was charged a $50 same-day print fee, something I was never informed about at any point in the ordering process. No one called to let me know my order was ready YESTERDAY, and I called multiple times-no answer. I came in this morning only to be met with attitude when I calmly asked why I was charged so much.
I didn’t ask for the fee to be removed, I just wanted an explanation. If I had known it would cost $50, I would have picked up printer ink and done it myself. I also didn’t say I needed my prints yesterday she just said to come back later. Clear communication and basic courtesy go a long way, and I received neither.
Very disappointing experience and not the way you treat regular customers.
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June 2025 by Lavender Elephant
Amazing customer service. Very helpful staff!
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May 2025 by BY THE RIVERSIDE
GOOGLE MAPS IS WRONG. Store is on the NORTH side of the road by T-Mobile and Batteries Plus. Address is 6389. Good luck!
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April 2025 by Marc Andre
Great staff. This location is actually located across the street next to the Shell Gas Station
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April 2025 by Terrell h
Came to this lication April 1st, 345 pm to have some labels printed. Apon entering a lady was chatting with a male worker although she came over to assist me he continued the conversation for about 2 minutes even tho me and her are face to face to i couldn’t even speak to her because he wants to laugh and keke knowing a customer is waiting. Then she barely wanted to assist me i can tell by her answers to my question which im already educated in this topic i just needed to confirm the store had the right labels. She barely wanted to help so i just opted to leave. This store will never thrive in printing with workers who don’t want to assist/lazy workers.
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March 2025 by Valerie Siringer
Always greeted with a smile, professionalism and great service! Thank you for what you do!
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February 2025 by Laura Dalheim
It is impossible to get a hold of anyone. They will not connect you to a customer service representative no matter how hard you try. It is ridiculous. I am so angry right now that I will never use FedEx. There is no option for what my problem is. No matter what I say it keeps telling me that I need to press the button. If there was an option for zero stars, that’s what I would
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November 2024 by PAUL HULER SR
Picking up package and the people in the store rude I couldn't pick up my package because didn't have the same last name told them that I could call the person I was picking up for they said no that's not going to work just think it's bull crap I never had any issues picking any other FedEx stores
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September 2024 by Caroline Vary
Stacey is super helpful, patient and pleasant. Thank you Stacey!
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August 2024 by Julie
Wrong location marked. FedEx is across the street down the road. Please update your location, it took us a while to find it
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July 2024 by preston hanczaryk
Worst customer service ever! (FedEx first, Customers last) Policies and procedures over helpful. I found a local print shop for my project, WAY BETTER.
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March 2024 by Louis Johnson IV
The store was well organized and clean. The assistant asked what I needed when I walked in the door, escorted me to the self-serve large scanning equipment, and then to my surprise immediately proceeded to perform the 3 scanning jobs herself as I must have appeared unfamiliar with the machines. I really appreciated the young lady's assistance, and she didn't miss a beat as she occasionally stepped away to help other customers as needed. Her name was not on the receipt for my Saturday 3/16 visit at 3:36p, but I couldn't thank her enough for being professional, friendly, and knowledgeable about the proper scanning settings to make sure my architectural scans were legible and complete!
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March 2023 by NatashaPT
Great customer service. Excellent response from the workers. Thank you very much for everything you guys do.
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August 2022 by Natasha Petranovskaya
Great customer service. Excellent response from the workers. Thank you very much for everything you guys do.
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July 2022 by Steven Glover
First time using this location to create a card for a friend of mine local. I am in NC, and arrange one-off printing like this around the US for regional sales managers. STACY was the one I worked with... she was on top of it and treated my small order as if it was a huge one! Thank you for your professionalism and care Stacy! It's warm, friendly people like you who give a location a good name. Maybe the next order will be a larger one for your area.
