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May 2023 by Carol Tolin
My experience with Norman filing my income taxes for the past 3 years has always been high quality and efficient.
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April 2023 by Charlene Wallace
I call to check price of a basic tax preparation and the lady who answer the phone was very short, hurried and rude. Said she couldn't tell me and everyone else was busy, I get it. I ask if the H&R Block business was franchised she replied " Good Question" I see reviews were much better 3-4 yrs ago, but lately not so much. Your employees are what the public see and hears first and I would hope this is not the picture you want to leave them with. Some training might be needed or new people all together even if it's your family. I don't need an appt. to find out your estimated prices, I find it very inconsiderate that you all feel it's alright to waste my time.
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April 2023 by CHASING ALASKA
Fees are to high. I get just the minimum child credit for being a single parent of 3 little ones and this H&R block wants almost $600 to prep it. What robbery is this country coming to
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March 2023 by Ramona Kilgore
Every helpful and easy to work completely with.
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August 2022 by Brandon Dunn
Outrageous charges to do simple taxes and they screwed my taxes up where I actually owe more than they told me I had to pay.
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April 2022 by Bonnie Shannon
The worst location I've even been to. Had an appointment arrived early but was fine waiting. Sat and sat till almost an hour after my appointment. The woman at the desk then came with a packet and paper for me to fill out, for drop off. That was not my intention but I had other engagements. This was on a Friday, then Monday I gave a call to see about my prep. The woman that answered the phone said she'll have the person call me. Wednesday after no call I called again and found out this woman hadn't started anything. She started that afternoon then called me that evening and said she needs info. I let her know I I was driving and had to pull over she said she was getting ready to leave and she didnt care weather I came in or went somewhere else.
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March 2022 by Yao Yao
She answered all questions that I asked. She was very helpful and comprehensive.
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February 2022 by Gillian Campbell
My HR rep was patient with me and spoke to me in tax language that I can understand!
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April 2021 by John Marshall
Great job my prepared taxes were completed in a short time frame
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April 2021 by Anthony Anderson
The price was not explained in the beginning. I could not fully understand the lady doing my taxes. The lady was very rude. She insisted that I sign paperwork that I didn't read yet.
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April 2021 by Donna Mann
I have been using H & R Block for years and have never had problems with my returns.
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April 2021 by Liz Powers
I was told I would get a gift card for a referral. My mom doesn't have email , she is 90, and I referred by word of mouth , they didn't give a gift card and never even bothered to respond to my email. Their customer service number is so understaffed you cant hold to talk to someone and they disconnect you. First and LAST time ever use H & R Block !!
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April 2021 by UPS Store 0226
I like service , but not sure how fast do i get check...
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March 2021 by Diane Miheli
I would absolutely use H&R Block next year for my tax return preparation. The staff were all friendly and welcoming when I walked in. Daniel Burns explained my return to me step by step and was very patient and kind. He was very knowledgeable and reassured me about my tax needs in the future. There were no interruptions, and he focused on my client needs, and it was completed in a very timely manner. I was very pleased and would highly recommend H&R Block to my friends, acquaintances, and family members. A+ Customer Service! Thank you H&R Block!
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March 2021 by Greg Jones,Jr
Joseph Bellian is exceptional. He worked hard to find me every possible deduction. Very personable.